Very small Kayako addon/module/hook

If you know Kayako Helpdesk, you are probably the one i'm looking for!

I need a very small script/addon or module which adds an extra link to the ticketview screen in the staffpanel. (see screenshot).

This is just a textlink which opens a link in a new browser (target _blank) and uses the customers ip and email as query variable. Somethings along the lines as '[url removed, login to view]'

You CAN'T hack into the original kayako sourcecode. Because this will break upgrades.

But i think you need to use 'hooks' as described in the kayako wiki (wiki dot kayako dot com /DEV/How+to+Use+Hooks

You CAN place this link somewhere else on the ticketview if this is easier for you.

Unfortunately i cannot give you access to our own Kayako installation. But if you have developed before in Kayako this should be an easy job! (and you can always download a trial version)

We used the latest kayako helpdesk (Fusion [url removed, login to view] )

Skills: HTML, PHP, Software Architecture

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About the Employer:
( 23 reviews ) Eindhoven, Netherlands

Project ID: #3974220

3 freelancers are bidding on average €163 for this job


Hi, This is jeni from Bistechsupport. We could able to work on this project. A very few samples are drop down over here for your reference: 1 Ecommerce 2 Members only http://m More

€160 EUR in 5 days
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Hi, I would like to help. Please reply back with details and screenshot.

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