Website Live Chat and Visitor Tracking with Video

This project received 8 bids from talented freelancers with an average bid price of $843 USD.

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Project Budget
$250 - $750 USD
Total Bids
Project Description

We are looking to use an opensource live chat visitor tracking tool to be able to in real time monitor visitors

activity on our site.

Below is a list of all the features that should be included in the live chat and visitor tracking tool.

What we would like to do is be able to control when the live chat popup appears; either after a certain time they

are on our site or an action taken on our site.

At that point when the live chat popup occurs we would like to stream live video of a rep that

can interact with the customer to give them more information about our product.

An example of this can be seen at

[url removed, login to view]

We may need a flash media server , Red5 or Wowza to stream live video chat.

Tinychat is an example of video chat but the video is not very high quality. We would like high quality live video.

Here is another video chat site [url removed, login to view]

Please respond to this request with "I HAVE THE PERFECT SOLUTION" to be considered

and detail the best route we should go to accomplish this.

Our goal is to track the following metrics on the site:

Search Engine and Referrer Tracker

Search Engines keyword analysis

Entry pages into your site

Exit pages

Countries of origin

Locations of recent visitors

Visitor sessions per day

Returning and first time traffic per day

Daily Traffic - since tracking began

Visitor sessions per month

Returning and first time traffic per month

Traffic per day of the week

Hourly traffic

Page views

Page views per day

Page views per month

Page views per visitor

Page views per visitor per day

Page views per visitor per month

Screen size and color


Operating Systems

Details of recent visitors

Bounce Rate

Bounce Rate per day

Bounce Rate per month


Streaming visitors map

Cumulative map

Map of recent visitors

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