This will be an enhancement for a software which I am currently running in a photo lab store. The individual who made the software is no longer in the bussiness so I need to find someone to upgrade it. The software is made in Visual Basic I think. It currently does the workflow of the store like buying, paying, invoices, etc.
When a customer walks in the store to ask for a service I need the software to be able to capture the name, the hour received, the address,the expected service return date/hour, the type of service the customer is ordering, the advance payment(so when the customers return for his service it will be deducted from the total), expected service total price, print a label to be attached to an order envelope with all the above information. It has to make reports in an easy manner. It has to be in spanish. It could run as a plug-in to the current software to avoid copyright issues with the original developer. If any of the store employees receive a phone call or the visit of the customer asking for his order, we should be able to track the progress of the order in any computer. If there will be a delay of the order/service process, say for an equipment malfunction, there should be a way to enter that to the computer so the employee know what is going on to inform the asking customer. This colud happen to all orders currently processing (power failure), or to individual orders( per customer). I can send the program files, I don´t know how to do it though. I must be able to format the printed reports and the labels to attach to the order, so it will be able to print in any pre printed format I have, to any kind of printer, dot-matrix, point of sale ticket printer, ink-jet or laser. The customer info at time of ordering should be entered to the actual running database. It must have an easy way to report who was the customer who made the most orders by money amount, type of service, units. By the hour, day, month, years. The type of service at the time of receiving the order must be very specific: kind of material received(film, photo, negative, positive, 3.5 disk, cd, printed sheets, etc. and the kind of each...film: color, B&W, E6, 35mm, 120mm, 4x5, 5x7, 8x10(there must be an option throughout the program to set more options anywhere, if necessary, for instance if a customer brings in a material which is not listed I could be able to list it from then on) The list of input and output formats is long. I have that list in the current database. But as I mentioned above, I must be able to insert new formats to the database in an easy manner. Please take into account that must users are computer illiterates. They don´t know how to address any computer trouble so it should be as user friendly as posible. Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. Complete copyrights to all work purchased.
It has to run in networked Windows XP/2000/98/95 combination. Up to 8 computers are expected to run this enhancement.