HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system. [url removed, login to view]
It is an open source PHP script, it is required to customize the latest script (2.4.2) with the following additional features:
1. Arabic Interface with RTL direction for both front and back ends.
2. Include different visual charts (line, bar, pi charts) in the report section for any field in DB.
3. Facility to export any data to excel sheet.
4. Customize the look and feel of the script that will include nice web design.
Developer should send some sample works they did before in PHP scripts.