my canada client wants to make a call center for his new business. for this purpose he wants to make an online system from where call center employe will be able to make calls and receive calls.
we will have our employes in india, [url removed, login to view] etc. imagine we have 6 persons for our call center from these countries. we will give them a username and password. they will just login our system online can can make calls and receive calls.
I think you understand now. we need a website with a system to make online call center.
i will talk to you so please give your skype.
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I have worked on similar project and used http://www.twilio.com/blog/2013/05/customer-service-solutions-with-twilio-building-your-call-center-your-way.html