Chat live with experts

  • Status Closed
  • Budget $3000 - $5000 USD
  • Total Bids 35

Project Description

We will establish online peer-to-peer market places for personal advice (connecting customers and advisors through its proprietary web and telephony technology platform), Where individuals can chat live with experts in a broad range of categories, Similar to ingenio.

Features of the site

➢ Consulting Module

1. Setting

a. Create Services (What type of business, category, business description)

b. Add/update Business Details

c. Operating Hours (Office working hours)

d. Closed dates (On which day office will be closed for holiday or any other leave)

e. Appointment Notifications (notifications settings whether he wants to get email or message for appointment)

f. Customer reviews (view all reviews, share it on FB, twitter)

g. Appointment leads times – set minimum and maximum time duration.

h. Online Cancellations- To set the minimum prior time to cancel an appointment

i. Add business Logo

j. Invite customers by their emails, Facebook, twitter to book an appointment

2. Payment gateway.

3. Inbox

a. Will get the email for appointment and can filter those by customer name, appointment date

- Email for any booked appointment

- Email for any reviews and comments from the customer

4. Customer

a. Database of customer- add/edit/delete

b. Import the contacts from the emails (Gmail, Hotmail etc.)

c. Imports the data from Outlook, LinkedIn etc. (csv Files)

d. Export the contact into the excel file

e. Block the existing customer so that he can’t book again an appointment.

f. Add a new customer, email should be valid to make a new customer

g. Filter the customer by name

5. Reviews

a. View the reviews and ratings from the customer

b. Share the reviews on Facebook & twitter

c. Update the reviews settings. Show comments and show rating or both.

6. Availability on Chat, Call or Recording

7. Support

a. Send a message to support.

b. View my support tickets and reply/close.

8. Account setting

a. Update password

b. Update email address

c. Check account status

➢ User Module:

• Setting

a. Update Profile

b. Update password

c. Update email address

d. History of previous appointments made from here

• Search, Make an/ Multiple appoint

a. Search Consultant by the keyword & Category,

b. Can filter the Search result by pricing, availability, and ratings.

c. Can call, chat and can record his voice too.

d. Payment option PayPal and Credit cards.


Call now, Chat now, Listen button: - Customers simply click the button and can talk, chat or can listen the voice.

• Reviews

a. Add/edit/delete his reviews and comments which has been given to any specific business after the appointment

• Support

a. Send a message to support.

b. View my support tickets and reply/close.

➢ Administration Module

- Dynamic and Powerful admin section

- Manage Consulting Chat, Video and voice for each Consultant

- Manage categories & subcategories of Consultant

- Manage Consultant Profile (add/edit/delete)

- Manage Users

- Manage locations (manage country, manage state, manage city)

- Website tracking, IP tracking, login/logout time tracking, visitors tracking, IP blocking

- Internal support ticket system between admin, Consultant (Inbox, Sent box, mass email, history)

- Manage maximum allowed chat, call per day

- CMS based pages for FAQ, about us; Contact us, guide, etc.

- Manage Review & comments

Bidding Should include the following:

- Chat, voice, recording & SMS Integration.

- Support for 3 months.

- Internet Marketing SEO for 3 months for 8 keywords.

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