Conference bridge and multi office after hours support

Closed

We are currently using Webex, Arkadin and a variety of other conference bridges and are paying too much for user accounts and call rates.

We want to have:

Conference facility:

A conference facility with multiple rooms

Users can either connect via inbound call, browser, or if in country dial number is not available request a call back

Looking to have common features like seeing who is in the conference, inviting participants from within the conference room (email, Skype)

Screen sharing would be good but not mandatory

iOS and Android conference bridge apps would be nice if possible

After hours support

Our company currently provides after hours support from New York, London and Singapore to users across North and South America, UK, Europe, Middle East, Asia and Australia. We run after hours support shifts and also utilize an after hours telephone answering service.

What we need to be able to do is use something like OpenVBX to:

Take an inbound call or text

Have call trees/patterns so the call will go to the designated support engineers cell phone via text (any of the above countries. Have no issues paying the international call/SMS rates of Twilio)

For inbound SMS, Simultaneously post to twitter

For inbound calls, if a voicemail is left, send SMS to next engineer and also post to twitter

For all if the above, only want to use hosted services. AWS, Dreamhost or standing cloud. We already own a domain to use but will need to host this somewhere like the the afore mentioned.

We simply don't have the time to learn and deploy ourselves. Looking to have project completed by the end of June.

Also interested in using this as a replacement to our hosted PBX. Today we use vocolicity in the US and separate providers in other countries. All we own are phone numbers and Cisco handsets. This is a secondary project for us at the moment.

Please reply with a his level SOW or overview. If you have done this before, great.

Skills: Graphic Design, HTML, PHP, VoIP, Website Design

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Project ID: #4547144

11 freelancers are bidding on average $20/hour for this job

RaddyxTechnology

We are experts in PHP Open Source (any kind of PHP/MySQL work), Javascript Framework (Jquery) and Ajax/Web 2.0 technology. We provide the highest quality information technology services and solutions at low cost to a b More

$15 USD / hour
(130 Reviews)
7.3
tiabrains

Dear Sir, Please check PM. Best Regards.

$20 USD / hour
(51 Reviews)
6.2
abusayed2004

I can do it...

$26 USD / hour
(15 Reviews)
5.1
Faizzee

Ready to Start - Faizzee

$24 USD / hour
(42 Reviews)
5.0
lbear9090

Hi, I am ready for you. Thanks.

$20 USD / hour
(11 Reviews)
4.6
ForeignTree

Ready to work

$15 USD / hour
(9 Reviews)
4.4
getveltrod

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and t More

$25 USD / hour
(7 Reviews)
1.9
heyram1

Please see your pm.

$20 USD / hour
(0 Reviews)
0.0
layer4

I have extensive experience with Twilio and OpenVBX and have built similar systems commercially for two major SIP providers. I have sent you a PM with more details. Thanks!

$17 USD / hour
(0 Reviews)
0.0
t0two

Hi, please check pmb for details in regards to this project. Regards Deepak

$20 USD / hour
(0 Reviews)
0.0
kkumaronline

i will do it with asterisk

$15 USD / hour
(0 Reviews)
0.0
studio41

Dear Mr/Ms, I'm interested with your job vacancy. I possess 10 years experience in web development with over than 6 years of experience in PHP, Ruby on Rails to build websites, e-commerce, SEO tools, social networ More

$22 USD / hour
(0 Reviews)
0.0