I have a need to simplify the process of searching through archived call recordings. XML files with call details are generated with each recorded call which is stored in WAV format. I need a web application to add to a clients Intranet that will import the XML files generated nightly and index the call details from the XML data to a MySQL database. Once this data is in place a simple user interface for call center managers to search for recorded calls by time, date, caller id name or number, call queue and/or call center agent #. A listing of the calls found in the search would link directly to the call recording stored on a network drive accessible via CIFS, NFS or FTP.
4 freelancers are bidding on average $187 for this job
Hello sir I have done this task a couple of times in my past projects. I'm very much interested in doing this task for you. Thank you for giving your precious time to review my bid and check PM for more details!
Hey, I can do this more competently and even can't charge more than my bid amount because of the tasks nature and my experience with such projects. Have a look.
We are a software company who specializes in website development and designing. Please see references in PMB for more [url removed, login to view] to start asap.