Multiple Websites Integrate one OSticket System

Budget $30 - $250 USD
Bids 7
Average Bid $228

We have several e-commerce websites and different websites use different customer service email boxes. We want just use only one OSticket. We want to integrate all the website portal tickets to the same OSTicket system. So all the demands are base on OSticket system.


Workflow:

OS Ticket Generate:
Our Customer Submit the Ticket from different website portal to the same OS Ticket.
Our previous customer service emails which need reply will auto generate the ticket.
OSTicket Assign:
Different website Ticket will be auto signed to different departments.
The ticket can be resigned to another Tech Support department when the Customer Service department cannot solve it.
The Tech support department reply is invisible to customers, only customer service department reply is visible to customers.

e.g.

We have 3 websites (actually, we have more): [url removed, login to view], [url removed, login to view], [url removed, login to view]
Their customer service email are: . ,
,
We want to integrate all the customer questions to the same OSticket system.
We need [url removed, login to view] website ticket auto signed to Web1 Customer Service Department.
And the email request ticket from and to the Name2 Customer Service Department.

When the Customer Service Department cannot resolve the ticket, it can transfer the ticket to Tech Department, and the Tech department can offer the suggestion visible to Customer Service Department and then transfer the ticket to Customer Service Department.

We need this all be done in 5 days. We can pay by hour or total.

Thanks.

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Bids on this Project

  • prashushinde9 Profile Picture

    prashushinde9

    Roorkee,  India

    I live and breathe design, development and entrepreneurship. I freelanced my way through university, where I supplemented my computer science & engineering degree with valuable exposure to the development of advanced, real-world web-applications and CRM/ERP systems. We've been working in simple and extensive Website Coding (PHP, MYSQL, , DRUPAL, JOOMLA, DOTNETNUKE, PERL JAVASCRIPT, CSS, HTML & A LOT MORE) ============ Amazon MWS API Experts ========= We are Amazon MWS API experts and completed so many projects using its API I have ready to use API for -- 1)Amazon Orders of seller 2)Amazon Product API 3)Amazon Price API 4)Amazon Repricer 5)Amazon SES API 6)Amazon Product Advertising API We also world wide support for server administration, hosting, server setups, troubleshooting etc. We are having a good qualified team of server administrators available to provide quality support. Our areas of expertise includes: 1. Linux/Windows Administration 2. Amazon Web Services

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  • GNATECHNOLOGIES Profile Picture

    GNATECHNOLOGIES

    mumbai,  India

    GNA INFOTECH is a E-commerce, Web Development and Internet Marketing Company. Our specialization in PHP, ,JOOMLA, AJAX, XML, MYSQL,SEO, SEM, PPC, SMO,API, E-commerce, CUSTOM Web Application, Database, Website Design and Internet Marketing ,We have been working as a software development & Internet marketing company since 2010 # 5 Successful years in Business # Competitive in cost while ZERO compromise in Quality Services Description Team: Skilled Experienced Professional We provide quality efficient and cost effective software, Internet marketing solutions., We offer wide range of services by implementing a powerful set of proven techniques that assure desire solution in affordable cost. Internet Marketing Solutions: SEO/SEM Services, Search Engine Reputation Management (SERM), Social Media Optimization, Pay Per Click (PPC), Banner AD, Affiliate Marketing, Link Popularity Services, Lead Generation, Internet Brand Management. Tools & Technologies: Platform: Unix, Linux, Free BSD, Windows 9x, NT/2000 Server Web Server: Red Hat Secure, Apache, IIS Databases: MS SQL Server, MySQL, Oracle, Ms Access Client Side Script: XML, XHTML,JavaScript, AJAX Server Side Script: PHP, , Perl, JSP,Python Interactive WebTools: Adobe photoshop, Dreamweaver,FrontPage, Editor Business Logic: C,C++,J2EE, .Net, PHP GUI Applications: Java, PHP-GTK, Qt Open Source: OSCommerce,Joomla,Drupal,Zen Cart Web Technologies: Web 2.0, RIAs Framework: Zend, CakePHP

    PHP, Java, Javascript, and XML

  • alifinteractive Profile Picture

    alifinteractive

    New Delhi,  India

    Our team of website designers at would like to welcome you to our humble web-abode. Alif Interactive, we are based India at New Delhi, we deliver elevated quality, and cost successful, consistent consequence oriented WEB as well as MOBILE solution. Website design focused in custom intended, competently created websites for both personal and corporate business. OUR SERVICES :- Web Development & Design: PHP Development, Mobile Website, WordPress, Drupal, Joomla, CakePHP, CodeIgniter, Responsive Design and Store with Onix Integration Ecommerce Development : Magento, Opencart, Shopify, BigCommerce, osCommerce, Prestashop, ZenCart, WooCommerce and Virtuemart Development Mobile Application: iPhone, Android and PhoneGap Apps Development Online Marketing: SEO, Content Writing, Social Media Marketing, Digital Marketing and Email Marketing At Alif Interactive we are ever ready to help you 24x7.

    PHP, Javascript, XML, and Website Design

  • buraqtech Profile Picture

    buraqtech

    Havelian,  Pakistan

    Buraq Technologies is an emerging software house that has its clientage from all around the globe specially from USA/UK/Europe and is specialized in web development services. We are an offshoring solutions firm with unbeatable prices,we add value with our development team by working together with the Open Source community and involving as many Open Source technologies as possible.

    Illustration, Reviews, Zen Cart, and Apache

  • php5team Profile Picture

    php5team

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