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Customer service and simple artwork - Email, phone and adobe Illustrator

Quick overview of needed services

- Take incoming calls and emails from hungry customers.

- Answer customer questions through the provided FAQ's and your own quick wit.

- Convert artwork and create mockups to help the customer visualize what the end products they are purchasing will look like.

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The recipe for the perfect employees or service provider!

Call services

- Already has a PBX or VOIP system in place.

- Able to answer incoming calls from 9am - 5pm USA pacific time.

- Has the ability to set up an automated receptionist.

- Able to record calls so we may hone our customer service capabilities.

- Has call forwarding.

- Able to accept inbound calls as well as make outbound calls from the same number

Email service

- Able to handle customer emails and log them into our CRM

- Able to handle vanity emails ()

- Able deal with the below artwork needs via email.

Artwork

- Well versed in Adobe Illustrator

- Able to convert raster images to vector images

- Able to create mockups from supplied artwork files

- Quick artwork turn around times (within the end of the current day).

- Comfortable with live artwork creation through shared screens so customers may direct the artwork process.

Order processing

- Collecting order information and inputting it into our CRM for production.

- **Please list any of the above that your services cannot not provide. Also list any partnerships with your services that may be helpful to the above.

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------------------------------------ MORE INFO -----------------------------------------------------

What is the Tee Shirt Bakery?

The Tee Shirt Bakery is Portland Based apparel and product customization company. Don't be confused by the cool bakery name we actually don't work with any food products. Our name was coined when very kind donut shop owner was nice enough to give us space in the back of his bakery. Thanks to him our bakery has expanded and been open for a very successful year.

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Are you a t-shirt baker?

Creative, simple and fun is the name of the game and what keeps us ahead of the other ink pushers! We differentiate here at TSB through fresh creative branding and marketing that is carried through all aspects of the business...include job postings :). As with our branding we aim to never deviate from our core values.

Value 1) We believe in the K.I.S methodology - keep it simple! We have seen far too many business slow progress to a halt due to bureaucratic red tape and over analyzation. Shirt bakers are problem solvers not overthinkers!

Value 2) We solve problems creatively. We leverage new technologies and new business methods to create a stimulating and fresh experience for both our team and our customers.

Value 3) We have fun. Having fun is very motivating. Feeling motivated is a lot of fun! What a beautiful cycle huh? We believe the key to productivity is enjoyment and strive to make the jobs of our follow bakers a great experience!

Will you help us build an great business on these values??

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Skills: Customer Support, Illustrator, Phone Support, Photoshop, Virtual Assistant

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About the Employer:
( 14 reviews ) United States

Project ID: #4268139

6 freelancers are bidding on average $19/hour for this job

PanQ24

Dear Sir Please kindly check your PM inbox. Regards, Pan

$20 USD / hour
(9 Reviews)
3.4
Tulear

I can do all these except Illustrator. I prefer it's cousin Photoshop (cs5).

$25 USD / hour
(1 Review)
3.0
ntlabs

Let's get it done.

$25 USD / hour
(0 Reviews)
0.0
ForeignTree

Please see PM

$15 USD / hour
(0 Reviews)
1.0
talentgurus

Hi puma100, Try our Free VA trail pack http://www.talentgurus.net/virtual-assistant.html, If you like you can hire us experts in VA services with dedicated teams process excellent knowledge in all kinds of task, wor More

$15 USD / hour
(0 Reviews)
0.0
raraevis

HI, lets get started

$25 USD / hour
(0 Reviews)
0.0
srilankandev

Hi, I would like to offer my service on your project. Please let me know if you're interested in taking my service. Thanks!

$15 USD / hour
(0 Reviews)
0.0