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SECTION # 1
SNL Financial is the premier provider of breaking news, financial data and expert analysis on business sectors critical to the global economy: Banking, Insurance, Financial Services, Real Estate, Energy and Media & Communications. SNL's business intelligence service provides investment professionals, from leading Wall Street institutions to top corporate management, with access to an in-depth electronic database, available online and updated 24/7.
SNL Financials is a multinational company having its head office in Charlottesville, Virginia, USA. SNL is running its operations and having global offices in Pakistan, Hong Kong, UK, India and Singapore. SNL gathers, standardizes and distribute all information related corporate financials, Mergers and Acquisitions and Executive Management information of companies having different domains all around the globe. SNL is covering companies established in American continent, European sector and now penetrating in Asia as well.
SNL will provide clients with the most accurate, timely, complete and relevant financial information and insight on the industries to improve the investment decisions, enhance business performance and drive value for stakeholders.
SNL will be the single best source for intelligence on business sectors critical to the global economy.
Throughout the organization, SNL has infused 4 core tenets;
There are many content departments operating in SNL. One of the content departments is Corporate Data Services (“CDS”). CDS deals with the executive management team and board of directors of the companies. CDS cover the information related the executive current positions and their compensation packages which they are drawing from the company.
Under the CDS leadership a new project is being launched, Asia Financial Information Group “AFIG”. Now in AFIG project CDS will gather and back fill the information of “EMT” and “BOD” of all banks in Asia. Purpose of backfilling the information and doing this project is to facilitate the coming operations related AFIG.
Culture of the Organization:
The people at SNL Financials pursue excellence in everything they do and they are passionate about understanding the needs of client and delivering solutions. SNL is result driven organization that rewards high performance, collaboration and team work with rich opportunities and new challenges.
SNL value and respect employee’s ideas, unique strengths and diversity and strive to cultivate a workplace that encourages all employees to reach their full potential.
• Pursuit to excellence
• Client Driven
• Performance Culture
• Commitment to People
• Long Term focus
Structure of Organization:
SNL Financial is a week matrix and functional organization. The Project managers and Project Team leads of different departments are reporting to their operations or functional managers in the organization. Although there are Associate Project managers and Senior Project Managers in head office Virginia.
Underneath is the hierarchy of SNL management which shows the control of Functional manager over the project manager and the project team lead. Projects are run under the leadership of content or functional managers of the relevant department. Functional and Content managers are responsible to drag the project under their leadership.
Hierarchy of SNL Management:
Content departments are other than the functional departments like Finance, Human Resource, Marketing, Sales, Quality, Project Control and Administration & Facilities. In SNL, content departments are dealing with the data set and information related different industries. They are type of domain expert departments which provide information to the clients. They deal with the internal data of the covered companies and public companies listed under NYSE and NASDAQ.
Management of SNL Pakistan:
Name Roles & Designation
Muneeb Adrees Director Operations
Mujeeb Zahur Director Content Management
Khizar Hayat Director Quality Control
Sheraz Karim Site HR Director
Adnan Afzal Associate Director, IT & Network Operations Associate
Munawar Khan Director, Global Finance
Khuram Sharif Associate Director, Process Management
Shahzad Anwar Associate Director, Product Operations
Raja Amir Mehboob
Associate Director Corporate Data
Associate Director Financial Content
Haroon Rashid Project Manager
Functional Set-Up In SNL Pakistan:
Following hierarchy shows the reporting lines and doted reports of staff functioning under the content departments in SNL Islamabad. The Projects are run under the divisions of department content management. One Particular person is assigned the roles and responsibilities of PM and he is asked to complete the Project within the given and allocated resources. Issues related to content and domain are reported to AM content and issues regarding operations are dealt by AM operations.
Senior management of SNL takes a decision related the projects after getting the guide lines of
Human Resource Management:
Project Management Office:
Project Management Office “PMO” is a standardized body which operates in organizations at different levels. PMO can activate at organizational as well as departmental level. The PMO provides guidelines, procedures, tools & techniques to attain and accomplish effective project management within the organization and departments. PMO also prioritize the projects as per the company’s strategy. PMO is involved in key decision makings related projects to accomplish organizational objectives by monitoring and overseeing projects.
Definition of PMO:
“An organizational body or entity assigned various responsibilities related to the centralized and coordinated management of those projects under its domain. The responsibilities of the PMO can range from providing project management support functions to actually being responsible for the direct management of a project”
“PMO is the administrative mechanism by which a focal point is provided for organizational project management activities” planning
Project management Office is about monitoring and overseeing projects during different phases of projects.
Issues Faced in the absence of PMO:
In the absence of PMO the organization faces many issues. Some of the most critical issue might be;
 The ongoing projects are not aligned and properly linked with the organizations strategy, objective and goals.
 Any change requests in the projects are not handled properly by the team in the absence of PMO.
 In the absence of PMO, training and development programs related managing projects are not conducted properly.
 Functional managers and Content managers have all the power and control over resources.
 Lack of standards and procedures maintained by the organizations related Projects.
 Lack of policies, methodologies and templates for managing projects within the organization.
 There is no accountability for staff and project managers.
Benefits that organization can attain after implementing the PMO:
There are a range of benefits of setting up an effective PMO.
 The PMO provides a framework for consistently managing projects through a standard methodology while ensuring the projects are aligned with corporate goals and strategies.
 Project managers have clear lines of responsibility while coordinating people, processes, and tools with one another and by doing so, avoid both gaps and overlaps between projects and reduce or eliminate duplication of effort.
 Better communication, reduced project cost, improved resource management, more accountability, improved quality, better forecasting, and less overhead associated with project managers.
 Providing the Quality Assurance for all projects, from the assessment of project deliverable quality to auditing the progress and compliance of individual projects against objectives and processes.
 Supplementing project resources for specific projects activities, such as initial project planning, project monitoring, performance measurements and review of project deliverables.
 Coaching and mentoring of Project Managers and project team members.
 Fulfilling a need for a “centralized” repository of Project Management knowledge, best practices, lessons learned, and resources.
 PMO generally becomes the source for guidance, documentation, and metrics related to the practices involved in managing and implementing projects within the organization.
 A PMO may also get involved in project-related tasks and follow up on project activities through completion. The office may report on project activities, problems and requirements to executive management as a strategic tool in keeping implementers and decision makers moving toward consistent, business or mission-focused goals and objectives.
Establishment of PMO:
SNL Financials does not have an established PMO in the organization and most of the functions of the PMO are being overseen by the top management. Establishment of PMO itself is a complicated and complex process. First have to identify and understand the basic roles and functionalities of PMO.
Responsibility of PMO:
Some basic roles of PMO are following;
 PMO prioritize and allocate shared resources required for projects.
 PMO acts as a bridge to provide co-ordination and communication facilities amongst teams and project managers.
 Monitoring and overseeing projects are also done by PMO.
 PMO involves in key decision making of the projects.
 PMO will ensure the projects that are funded are strategically associated with the objectives of SNL Financials.
It has been seen that there is no systematic approach is being followed in SNL Financials for the execution of projects. All the work is done on manual basis in the absence of any structural procedures or guidelines which causes the multiple problems as well. Though the work plans are being made but these plans do not give the right direction to complete the projects. Mainly the functional managers and content managers are involved in the making of plans and procedures who view the projects in their own specific ways. It is said that planning covers the 30% of total project time but not a sufficient time is given in this phase. Plans do cover all the technical specification and somehow the generalized requirement as well but not fully describe the project life cycle.
Project management is the diverse and a broad field which comprehensively describe all the process groups and knowledge areas which are integral for any project completion successfully. Such manual working gives the time delays, cost over runs, wastage of resources and poor monitoring & control checks. Monitoring and controlling is started since the inspection of project but because of lack of knowledge, inspections and audits are always done at the end. Coordination and strong two way communication is another important factor which cannot be avoided but here only the vertical flow of information is being followed.
SNL Financials is an organization having 50 plus content and function departments. Under the leadership of those departments bulks of projects going on.
SECTION # 3
Enterprise Project Management (EPM) is the management support for the organizations in order to have managing the organization functions and helps in integrating the projects and operations.
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