This is a small troubleshooting task to resolve environmental issues after a client-server application relocation.
The existing application has a MS-SQL Server database back end with a MS-Access 2010 forms as a front end client. This was working well. However now, both parts have been relocated onto a new Windows Visa machine and now the client does not work correctly. The Access client connects to the database but the MS-Access forms application is not fully functional. There are some errors and when I work past those, some searches in drop down lists on the main form no longer work.
I need someone to connect remotely into this environment and get the client working properly again for me. It does not need to be perfectly functional as long as the core functions I require are usable again.
It could be as simple as loading a missing DLL and re-indexing a table or recompiling the client software or something. I'm not sure.
I expect it will be very easy for someone with knowledge of this environment but I will pay a minimum of one hour even if it take you 10 minutes to resolve.
I expect it could take from 10 minutes to 3 or 4 hours to troubleshoot and resolve.
You will need good English to talk with me as you work through the problem.
You need to be able to connect remotely while being observed during non working hours of the time zone GMT+10. I will provide a remote connection facility for you. I will be able to see what you do and talk to you live to answer any questions that arise during your troubleshooting. In the event that you find that you need more then one session to resolve this problem I'll only pay for the total time - with a minimum of one hour total.
I would prefer a no-resolution = no payment bid but I will hire the right person if I am confident you have the knowledge of this environment to resolve the issue for me.
I will pay a small bonus for a rapid resolution.
P.S. I would prefer if you can provide a GoToMeeting, netViewer, or similar session to connect. If not I will buy one of these tools myself to enable the remote connection. Please indicate how you will connect or if you prefer me to provide the connection tool in your bid.