Safer Internet Centres

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Project Description

The Safer Internet Centres which are present in 30 European countries are made up of awareness centres, hotlines and, in some countries, of helplines. The nodes are in charge of awareness raising, the hotlines are reporting points for illegal content and the helplines of providing advice to young people, parents and teachers for staying safe online.

The actions and activities of the Safer Internet Centres are tailored to the specific national concerns and sensitivities. They are funded through the Safer Internet Programme, following participation in a call for proposals.

A full list of Safer Internet Centres that are currently running is available below. In order to see more click on the name of the country or of the project that interests you. A list of completed projects is also available.

Awareness centres, helplines, hotlines

The awareness centres and the helplines are organized in a pan-European network called INSAFE.

Awareness centres’ main activities are raising awareness related to potential risks young people may encounter online. They develop information material; organize events such as Safer Internet Day, their biggest yearly international event; organize information sessions for parents, children and teachers.

In addition, they set up youth panels to be consulted for the development of awareness raising activities, material and campaigns. Examples of awareness raising material are available.

Helplines offer advice about staying safe online to young people and deal with issues such as cyber bullying.

Hotlines are organized in a unique pan-European network called INHOPE. Their mission is to receive reports from members of the public who come across illegal content online.

The network also has some international members from the US, Australia, Canada, Taiwan, Japan, South Africa, Russia and South Korea. As illegal content may be uploaded from one country, hosted in a second country and accessed from a third one, international members of INHOPE contribute to the network’s efforts to fight illegal content online.

You can see below a full list of the projects currently funded through the Safer Internet Programme, as well as a list of completed projects.


Under the Safer Internet Programme, the INSAFE and INHOPE networks run under the same programme, led by INHOPE and where each coordinator retains its objectives and responsibilities.

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