The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support and sales department.
- At least 18 years old.
- Solid support and sales closing skills.
- Excellent verbal presentation and communication techniques in clear English language with no accent.
- Computer experienced and internet-savvy.
- Excellent customer assistance and problem solving skills.
You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in.
Customer contacts will take place through different channels: email, webchat and phone/Skype.
Basically, you will help existing customers with their questions and follow up leads who have contacted the company to close the sale.
- Competitive salary package – good base salary and commission on sales.
- Career development and training – We provide product knowledge training to enhance your skills.
Interviews will be done continously. Please, don't wait with applying for this job.
8 freelancers are bidding on average $7/hour for this job
Depending on the role requirements I will be able to complete this task, however I will need more information on working hours and also if telephone contact is always needed. Kind Regards Jamie Carr
Im a Project Manager so I have to offrer new products and close sales. At the same time Im a Computer Engineer so I have really good technical skills for be more than the 1st line of support