Experienced English speaking Call Center B2B Support and Sales Agents needed - Home based!

kr12.8-51.2 SEK / hour

Closed

Posted

almost 10 years ago

kr12.8-51.2 SEK / hour

The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support and sales department. Qualifications: - At least 18 years old. - Solid support and sales closing skills. - Excellent verbal presentation and communication techniques in clear English language with no accent. - Computer experienced and internet-savvy. - Excellent customer assistance and problem solving skills. Your role: You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in. Customer contacts will take place through different channels: email, webchat and phone/Skype. Basically, you will help existing customers with their questions and follow up leads who have contacted the company to close the sale. Your privileges: - Competitive salary package – good base salary and commission on sales. - Career development and training – We provide product knowledge training to enhance your skills. Interviews will be done continously. Please, don't wait with applying for this job.

Project ID: 6073865

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5 proposals

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Active 10 yrs ago

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5 freelancers are bidding on average kr50 SEK/hour for this job

@ekay123

I have a Bachelors of Science Degree in Management Studies and with my skills and expertise would be a great asset to you. My real strength is my attention to detail. When I commit to doing something, I make sure it gets done, and on time. I am a working professional who has gained the following skills and work experiences: Certified Administrative Professional/Client Service Relations/Data Processing/Sales/ Data entry Specialist with the limit of over 8,000 keystrokes per hour/Telemarketing and Telephone Operator/Customer Service Professional. • I have strong negotiation, organization, analytic and solid sales skills. • Strong interpersonal skills with an in-depth understanding and knowledge of client and employee. I previously worked with E-Services Group Int’l which is an Offshore Company that provides services to various Organizations. Services offered includes: Administrative Assistant, Customer Services, Technical Support, Online Research, among others. I did data collection, data processing, data extraction, scanned documents, online research, I convert PDF document to excel worksheet, converting PDF document to word document, transfer data into excel/spreadsheet. 13 years experience as a Secretary/Administrative Assistant. My experience contribute to my skills in computer applications like MS word, MS excel, MS power point and my typing ability. I am hardworking, flexible and self motivated. If given the chance I will work with professionalism and excellenc

kr35 SEK in 10 days

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@amoljag

Hi, We are medium size IT firm based in Pune,India and provides Technical support/ customer support services for IT / NON IT fields. Currently we have projects like technical support on Microsoft products like SharePoint, Exchange , Office 365 , Windows Azure. Helpdesk support like level 1 support for customer service. We are also in application development in Java , PHP, dotnet , Back office support, help desk, KPO , BPO support. We provide 1 buffer to 1 billable resource without any extra cost for any support project. Let us know if you are interested to discuss with us further. Thanks, Amol

kr35 SEK in 3 days

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(0 reviews)

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@jbato05

I have been working as a Customer Service Representative for about 4 years now. I believe the skills I have acquired will help me qualify for this project. Being able to provide quality service to customers has always been my goal.

kr35 SEK in 3 days