Magento Paypal Payments hanging for some customers and secure non secure content on SSL pages

  • Status Closed
  • Budget $30 - $100 USD
  • Total Bids 19

Project Description


On our website we have a problem where some customers cannot pay via PayPal. We are using the standard Magento 1step checkout and using the PayPal Website Payments Pro Hosted Solution (Includes Express Checkout) integration.

When the customers get to step 5 and click submit order the submitting order information box appears but the spinning thing just goes round and round and the PayPal information never loads in for the customer to complete. (See payment [url removed, login to view]). I have seen once this progress to Say Fatal Failure ([url removed, login to view]). What should happen is shown in correctpayment.jpg.

This does not happen all of the time which makes it very difficult to test and work out what is going wrong. Until this morning when I tried it on another computer it had never done it for me. I have had customers saying the error occurs in Chrome and IE8. Could it be something to do with non secure content on the secure pages as IE gives this message "Only secure content is displayed" ([url removed, login to view]).

I need this fixing ASAP by someone who has done this before. As I said it is difficult to test as it does work for me and other people most of the time, but we need to fix it. I have a customer who can test for [url removed, login to view] the cache does not fix this error.

I also want any contect on the SSL pages made secure so that customers do not get any warning about insecrue content which may put them off from purchasing.

I am looking for a good trustworthy developer who knows Magento code inside out and can do regular bits of work for me.



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