Customer service

This project was successfully completed by Shah101 for $4 USD / hour in 15 days.

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Employer working
Completed by:
Project Budget
$2 - $8 USD / hour
Completed In
15 days
Total Bids
Project Description

Your responsibilities:

- Evaluate, troubleshoot, and respond to customer inquiries via email on all business days using Gmail and OsTicket
- Make any changes needed to orders and assist customers with order related questions
- Social Media management just for customer service inquiries (facebook and twitter)

Your qualifications:

- Must be available on USA business days
- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Someone who does their job efficiently, independently, consistently, with high attention to detail
- Previous experience in customer service is preferred
- Previous experience with Osticket is preferred
- References or an established reputation on Freelancer

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