System administration and customer support for 1 month

This project received 25 bids from talented freelancers with an average bid price of $445 USD.

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Project Budget
$250 - $750 USD
Total Bids
Project Description

I am looking for someone that will help us for our VPN service for system administration and customer support for 1 month.

Here are the work needed:

- Answer technical question tickets related to VPN service.

- Answer sales question tickets.

- Manage accounts according to support requests on WHMCS (cancel account etc.)

- Check the servers daily - for speed, being up or not.

- Fix if a server goes down.

- Check every order for fraud (details will be given on how to)

- Make call back verification (a Skype account loaded with credits will be provided)

- Help customers to setup their vpn connection with Teamviewer when needed.

-You should have excellent English skills,

-You should be an experienced Linux system admin

-You should know how to use WHMCS

My maximum budget for this 1 month support project is: $600. So please bid reasonably.

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