Website spam/virus issues

Closed

On our cPanel server, we have a web hosting account that is facing a lot of issues.

They started receiving a lot of delivery failure notification of mails they never even sent.

This resulted in their legit e-mails now having a hard time being deliverable, for Microsoft/Google/Yahoo recipients many went to the junk folder.

We have tried setting up SPF, and to get a "clean slate" we created new e-mail accounts on their domain with another tld.

This worked well for a while, but now even the new e-mail accounts have bad delivery rate.

We are not sending out any newsletters, only responding to customers, etc.

The website accounts hosts some Wordpress sites, which maybe could be infected?

However we have not been seeing any strange or slowed down behavior of the website itself.

Are you able to help us investigate and SOLVE this problem?

Explain why/how.

Skills: Linux, System Admin, Web Hosting, Web Security, WordPress

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Project ID: #4182572

23 freelancers are bidding on average $145 for this job

nmans

We can get this done for you

$500 USD in 10 days
(151 Reviews)
6.9
mtthardy4

expert here check pm thank nitya

$100 USD in 2 days
(116 Reviews)
6.5
linuxfreak1985

Hi there, We are experts in PHP Open Source (any kind of PHP/MySQL work),wordpress and Ajax/Web 2.0 technology. Some of the projects we completed for php are mentioned below https://www.freelancer.com/projects/ More

$200 USD in 3 days
(134 Reviews)
6.5
shakoush2001

Hi I am a CISSP,RHCE,CCNA,MCSA,Linux+ and a CEH. I do have 7+ years experience in System Administration . I have experience in a high availability environment with 100+ servers and more than 500 000+ subscribers, I kno More

$200 USD in 4 days
(77 Reviews)
6.3
grameenmelanet

I can fix that right away. Please take a look of my freelancer profile

$100 USD in 0 days
(64 Reviews)
6.2
codetrance

Please check your PMB. Thank you.

$100 USD in 2 days
(71 Reviews)
5.5
muzumbu

Skilled Linux System Administrator with over 5 years experience in administering production level servers ( apache2, mail server, dns etc ) available for work.

$250 USD in 3 days
(61 Reviews)
5.2
gr8support

Freelance Professional.

$125 USD in 1 day
(66 Reviews)
5.0
webzin

Hi Have Gone through your requirement and understood, we are very sure that we can do your needs with your entire satisfaction. We have left a PMB for you plz feel free to have a look over there. Thnx Ram Webzin I More

$250 USD in 7 days
(9 Reviews)
5.0
sabdsouza

I can help you with this

$80 USD in 2 days
(33 Reviews)
4.7
pivn

Let expert do this

$80 USD in 1 day
(26 Reviews)
4.3
blucas

We would like to take this project on and know you'll love the results. We have sent a more detailed bid via private message, so please read that. We want to make your client love you even more by increasing inboxing r More

$55 USD in 1 day
(10 Reviews)
4.3
rahulsng1

Hi, Let me help you on this

$70 USD in 2 days
(18 Reviews)
4.1
vikram676

Greetings Sir, I have recently completed similar projects and can help you investigation the problem with the malwares . Please check PMB . Thank you.

$75 USD in 7 days
(11 Reviews)
3.9
arfharwinder

let me assist you, but honestly this information is not sufficient! price will be negotiate once we agree on what to do! pls PM me for further info and check completed projects for similar skills. Thanks

$100 USD in 5 days
(25 Reviews)
3.7
techinso

Please check PMB

$90 USD in 2 days
(9 Reviews)
3.5
tanujchugh

Hi, Please check PMB Thanks

$60 USD in 1 day
(1 Review)
3.0
smerritt

Hello, I'm a system administrator and can help you correct this issue. Please review my PMB for additional details.

$180 USD in 5 days
(2 Reviews)
2.9
vipinharidas

let me do this for you

$50 USD in 2 days
(5 Reviews)
2.7
suvendukm143

Dear Client! Please check PMB to see how i am going to clean your cpanel.(step by step procedure) I am an expert web developer with over 3 years of experience and very interested in this project. Available to start More

$230 USD in 10 days
(2 Reviews)
2.1