System Engineer

Budget N/A
Bids 6
Average Bid $20

***All applicants MUST submit a VOICE RECORDING about a minute long***

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All of these qualifications MUST be MET.

 MUST be Fluent in English both verbal and written
 MUST have Good and Reliable Internet Connection and Computer
 MUST be able to do MULTI-TASKING
 MUST have a quite place to work with ( ZERO [0] background noise)
 MUST be able to work under pressure.
 MUST have a Positive attitude and customer service skills
 MUST be Able to work independently and as part of a team
 MUST have the ability of understanding customers’ needs
 MUST have Good problem solving and customer focused approach
 MUST Display initiative and responsibility


Duties and Responsibilities but not limited to the following:

 Resolve our customers` technical queries and concerns by providing real time support accurately for Reboot customers in the United States through phone, chat and email.
 Remotely diagnoses and resolves requests utilizing remote tools.
 Support on desktops, laptops, PDA's, Smart Phones, peripherals, printers, etc.
 Administers Windows domain account issues.
 Remotely support VPN, desktops, laptops, PDA’s, peripherals, printers and resolves request using remote tools.
 Documents all end-user interactions in incident management system/ticketing system.
Skills Required: Skills, Knowledge & Abilities
 Solid knowledge in computer operation system and network system.
 Knowledge in Windows Operating System especially in AD, GPO, PKI, IPSEC, DNS, MS-Exchange, etc. and associated applications.
 Expertise with Cisco switches, Routers, IOS, Protocols and clear understanding of functioning of Networks.

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Bids on this Project

  • jibinkattunilam Profile Picture

    jibinkattunilam

    KOCHI,  India

    Irec Technologies Irec Technologies is a Software company. We are having a good team with SEO specialist, Website designers , fb , youtube , logo designers, Technical & Article writers Hire us for professional experience in work. 20dB Productions LLP National level Award winning Multi- Media Production Company for music & media production.Composers , singers , sound engineers (anything and everything regarding to music production) ,Photoshop , Animation , Cinematographers , Video editors , flash , Aftereffect , fcp professional services.

    PHP, Adobe Flash, Translation, and Social Networking

  • lecyberian Profile Picture

    lecyberian

    Dubai,  United Arab Emirates

    Experienced & Certified IT professional with expertise in Linux/UNIX/NIX Hardening & Cloud Based environments. This includes networking,security,firewall,data centers experience,infrastructure design / revamp & implementation,working dynamically on Windows & Linux. Coup up with today's needs for Automation,Continuous Integration,Configuration Management & Proactive Monitoring. Outstanding communication,customer service skills resolving technical issues,management,completion of tasks on-time & educating end-users. Team player making significant contributions to team & individual success. IT Trainer providing hands on training to corporate companies & professionals. There are many tools & applications either open source or commercial to include which i have used but following are my Swiss army knife: Configuration Management using Ansible & Puppet Continuous Integration using Jenkins,Artifactory,Teamcity & custom scripts. Code repository management & updates using SVN,GIT & Mercurial using native packages & using open source & commercial web based collaboration applications Single Sign On using LDAP,FreeIPA,Atlassian Crowd & Jasig CAS Logging & Monitoring using Nagios,Icinga,OP5,Veeam,Monit,SNMP,NRPE,JMX,Logstash,ElasticSearch,Kibana & Custom scripts Database & Replication based on MySQL,Oracle 11g,Postgres & basic level of MongoDB. Virtualization & Containers using Amazon AWS,VMware ESXi,vCenter,KVM,Citrix Xen,Dockers & LXC -cgroups Code & scripting using HTML,CSS,Javascript,(Basic),OS X Scripting,Apple Scripts,Bash & Korn Shell,Python & Basic JAVA. Email Servers & security using Sendmail,Postfix,PowerMTA,Zimbra with DKIM,Mime & SPF. MailScanner,ESVA/EFA as spam box gateway. Securiy & NIX Hardening using IPTables,Route,WAF,OWASP,OSSEC as IDS,Snort as IPS,process & policy management Webservers,advanced forward/reverse proxy & load balancing using Apache,NGINX,Squid,JBoss,Tomcat Clustering & Loadbalancing using HAProxy,Varnish,Pacemaker,Heartbeat & DRBD

    PHP, Graphic Design, Linux, and Engineering

  • izakvisser Profile Picture

    izakvisser

    Cape Town,  South Africa

    Looking for a Technical Designer or Google Sketchup Artist ? Hire me to work on your Technical Designs , Logos any IT Related or Graphic Design project today. I have a MCSE , MCITP , A+ , N+ , CCNA , ICDL Advanced as well as 10 years in the IT Industry. I have 8 years of experience working in corporate environments basically handling large AD infrastructures and I am experienced in everything from the technical design and maintenance of large networks to the management and drafting of maintenance documentation to ensure SLA Compliance.

    System Admin, Logo Design, Data Processing, and Data Entry

  • annsys Profile Picture

    annsys

    Chennai,  India

    About Us We are providing information technology solutions through its revolutionism. By providing powerful solutions with promptitude. Our Company founded in 2008 to make commitment with web design, software development, search ngine optimization, data migration, consulting to supply quality of services. We are committed to make every effort to Deliver distinctive & reliable quality IT products and will always offer unparalleled support & services with right attitudes to gain the respect and trust of our customers.

    PHP, ASP, Java, and JSP

  • desire90 Profile Picture

    desire90

    Islamabad,  Pakistan

    I am good in my Skills. In the past years I have worked on many Projects. My core competency is in: Engineering - Data Entry - MS Office - Project Management - Email Handling - Proofreading - Virtual Assistant - Typing I just need a chance to show my skills.

    Internet Marketing, Data Processing, Data Entry, and Research

  • samparkweb Profile Picture

    samparkweb

    Fort Worth,  United States

    we believe in delivering high quality & reliable solutions to complex business problem of clients globally with our innovative & highly professional methodologies. With our continued dedication we look to become a "single stop shop" for all the IT needs of our customers.

    CSS, and HTML