Remote monitoring and support.

This project received 3 bids from talented freelancers with an average bid price of $183 USD.

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Project Description

• Remote monitoring and troubleshooting of routers, switches, servers, modems, laptops, desktops and cellular phones as well as wireless networking devices for several customers
• Taking all the nessecairy steps from initiation of the event to its successful resolving involving ISPs, field technicians, upper level tech- support and so on
• Troubleshooting and updates of AD DC and Customer's Applications
• Troubleshooting via RDP, SSH and Citrix Desktop, on daily basis
• Usage of some network management applications

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