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Desktop Support Analyst

This project received 14 bids from talented freelancers with an average bid price of $10 USD / hour.

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Employer working
Skills Required
Project Budget
$3 - $15 USD / hour
Total Bids
14
Project Description

Overview
Technical support for Windows environment. 7am to 1 pm Central Standard Time (CST) US, (UTC-6)
Maintaining and deploying desktop hardware & software.

7am to 8am Central Standard Time
Process morning checks on multiple sites to ensure systems are prepared to operate for the day must be complete by 7am to 8am Central Standard Time (UTC-6) Morning checks include ensuringt that virtual machine terminal servers, domain controllers, applications, are operating for the days work. The test to ensure that applications are operating is that you are able to start an application and the logon window displays. Ensure printers are working, review event logs and re-mediate as necessary. Can automate with spiceworks or other monitoring software.

7am to 1 pm Central Standard Time
General desktop support of users calling in to a help desk.

Required knowledge- TCP/IP, DNS and internet technologies, Windows XP & Windows 7.
Required Education- A+ Certification and/or Associates degree in computer science or related field.

Great Opportunity for Desktop Support Analyst! Technical Support, Windows Environment, Maintainance, Deploy, Desktop, Hardware & Software, Networking, Internet

Responsibilities
Technical support
Windows environment
Maintaining
deploying
desktop hardware
software

Experience
Help Desk Support 2 years
Networking 1 years
Internet 1 years
WIndows 1 years

Skills
TCP/IP
DNS
Internet
Windows XP
Windows

Education
Interest and some progress toward A+, Network+, Security+ Certification and/or Associates degree in computer science or related field

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