Insta Support ([url removed, login to view]) is a small IT service company. We are currently looking for remote support technicians that can be available from 8am-5pm Pacific Time.
Job duties will include phone and remote tech support via Teamviewer. You will be assisting customers with technical support issues ranging from operating system issues, email problems, network issues, print problems, virus removal, Microsoft office issues, Browser issue, Internet issues etc.
Service tickets will be generated and tracked via SugarCRM. Excellent phone & Chat skills are required. You will be speaking with our customers to fully understand the problem and be sure the problem is resolved to the customer`s satisfaction.
Currently we are only looking for guys based in US.
After shortlisting the profiles there will be video interview through Skype.
5 freelancers are bidding on average $9/hour for this job
Hi, Good day! I'm not in the US, but have worked for a US company as a technical support so I can be of assistance. Feel free to review my profile and let me know your thoughts. Thanks!
11 years in this field already done remote TS for computers, very good customer service skills, located in Canada, Ontario, so time difference is not a problem. ready to start immediately.
Hello my name is Nicholas. To be bluntly stated this is my dream job. I run a similar service on a very small scale locally. I truly hope you will take me into consideration for a interview.