2 Academic Papers - Natural Language Processing & Telemarketing

This project was successfully completed by vandu2004 for $300 USD in 10 days.

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Project Description

Hi Freelancers. I'm looking for 1 paper on each of the following topics - both with special attention on how they relate to the call center industry

1. Natural Language Processing
2. Telemarketing

I'm looking for definitive resources on the above with a much more comprehensive look then you would get from a Wikipedia page. You can discuss technology, evolution, history, current state, applications, etc.

Please respond with outline, past work, and credentials.


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