System Testing & User Guide Article Writing

We are a small software development business based in Sydney Australia. We develop and host internet based business applications for small and medium sized businesses.

We have 2 main products that help our clients to manage their businesses - performing things like CRM functions (client and contact management), invoicing, payments, calendar, task management, tax management and such things.

We are looking to develop a long term relationship with a freelancer to assist with:

1. end user product testing (bug checking)

2. writing articles for the online User Guide

In this role you will be become an expert user of our systems. You will be provided with a login to our system and be required to use the systems and understand how each module works in detail. If you find any errors (bugs) or potential improvements in the module then you will need to enter them into the Bug Tracker database.

When you understand and have bug checked the module you will be required to write a User Guide article (in English). The article is to assist users in understanding the Objective of the module and how the module works - what each of the buttons on the form does and how it can be used. The articles generally follow a standard format but as you become acquainted with our system you will be expected to improve the structure and content of the articles. A sample article is attached for your information.

You do not need to be technical to complete this role (i.e you do not need to be a coder) but you must have an interest in software and the business of software. You also must have:

- excellent English language skills

- excellent ability to write in the English language

- be very organised

- be self motivated

- have an eye for detail and be VERY thorough in your work

- have a good understanding of how a business works (e.g understand the importance of client management, invoicing, expense tracking etc.)

- a fast internet connection to access our systems

Our preference is for a long term ongoing relationship with a freelancer. We see this role expanding over time and the person we appoint initially will become a valued member of our team. We have been in business for over 10 years and we like to build valuable long term relationships. If you are looking for just a one-off project then this is not for you. If you are part of an outsourcing company we “may” consider your services but please note the role requires a dedicated person so they can develop an understanding of our systems.

We see this initially being a hourly based project. We have an immediate need to start work on about 17 modules, which we estimate will be 40+ hours work for the article writing alone. You will be required to enter your worked time into a timesheet program, so we can track time/cost against output. Over time we could potentially change this to a set monthly salary for a fixed number of hours. But initially you should bid an hourly rate. We will have a video skype interview before selecting the candidate.

Please include a FULL Resume (CV) in your reply (in English), while we are not looking for any particular experience it is important we understand your background and what you have accomplished previously.

Finally, please include the word “Spooky” in your bid reply so we can be certain you have read this fully.



Skills: Article Rewriting, Technical Writing, Testing / QA, Usability Testing

About the Client:
( 8 reviews ) Dee Why, Australia

Project ID: #4087622