Email Customer Support for 2 hrs each day ongoing

In Progress

Description

Hello,

We are looking for a low quote around the $250 mark (we're a small company) for someone to do customer support work (from home) for our sites.

You will need to

1.) Answer emails via a ticketing system or on sites.

2.) Translate English-French-English and English-German-English

3.) Call customers by skype

4.) Do some admin/marketing work like: email drafting/document filling

5.) You will be required to write emails to customers to make them leave/fix feedback

6.) Updates will be required as you go through tickets/emails etc.

ONLY native French speaking with additional very good level in German / English.

Please bid for an average of 2 hours a day, 5 days a week, for 1 month, ongoing.

It will more likely look like this (because of how there are emails from the weekend / monday)

Monday: 3hrs

Tuesday: [url removed, login to view]

Wednesday: 2hrs

Thursday:[url removed, login to view]

Friday:1hr

Hours of calling where necessary should be between 11am to 5pm CET.

Our ticket system allows us to track the hours you work, so please ensure you can work the hours you say.

Please bid only if you can commit for a long term and if you will also be able to increase the number of hours as the need for customer support will probably increase.

Thanks.

Skills: Customer Support, Phone Support, Translation, Virtual Assistant

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Project ID: #1156459

Awarded to:

riana22

Hi. I understand your project needs. I received a BA in English and French 10 years ago and have been involved in translations and speaking both English and French for 8 years. So I can definitely provide my services i More

$400 USD in 30 days
(21 Reviews)
4.7

36 freelancers are bidding on average $313 for this job

ihero

Dear Sir, Let's start and get this done, please check inbox message !

$250 USD in 10 days
(226 Reviews)
7.3
emmalancer

Please check your Inbox!

$300 USD in 30 days
(11 Reviews)
3.6
try2t

Hello I am fully qualified to do all of the mentioned tasks both in French and English . Please check pm

$400 USD in 300 days
(1 Review)
3.3
waqassaba

Hello, I am interested please check your PMB. Thanks

$250 USD in 30 days
(1 Review)
2.8
mgyampoh

Trained & Certified English-French-German Translator. I realize that you asked for quotes below USD 400, however, I am fluent in English, French and German. If you still want to consider my bid, please check my private More

$600 USD in 365 days
(1 Review)
1.3
BoryanaB

Dear Sirs, I have the necessary experience and knowledge for this job. Regards, B.

$250 USD in 30 days
(0 Reviews)
0.0
clearwater

I would like to help you. I have just completed translating a couple of manuals for an IT company.

$250 USD in 30 days
(0 Reviews)
0.0
chandraMYdream

Greetings! Ready to start from the right away. We are highly interested to provide you the service. Refer pm for more details. Thank you!

$250 USD in 26 days
(0 Reviews)
0.0
dalelzitouni

Hello, I'm a native french speaker with a good english (improved in canada for 5 years) I will do the job you requested , satisfaction guaranteed. Hire me !

$250 USD in 30 days
(0 Reviews)
0.0
rcubing

I believe that my passion,skills and knowledge would be beneficial to your company.. I have an experience assisting customers over the phone, live chat and also email.. I had that experience when i was working with an More

$250 USD in 10 days
(0 Reviews)
0.0
jhosuitado

I am certain that I have got the right attitude and interest towards the job with the level of skills you demand. I have been working in the Call Center industry for 4 years and handles several account (US, UK and Aust More

$300 USD in 30 days
(0 Reviews)
0.0
praveenc91

I am good writer of french, German. And have got good communication skills. Master in answering e-mails.

$280 USD in 7 days
(0 Reviews)
0.0
dot4line

Hi! I think i am the right person for this job ,managing to support your customers in spanish,french,english Thank you,for the consideration of my application,Best Regards!

$700 USD in 30 days
(0 Reviews)
0.0
rayyan786

Looking forward to work with you ...

$300 USD in 7 days
(0 Reviews)
0.0
magimairaja

giving resolution through email. i have already worked as and email support executive for a DTH company in india

$350 USD in 4 days
(0 Reviews)
0.0
gemuet

Hello, am from Cameroon, perfectly bilingual (write, read and speak fluently French and English). I have been working as a Support Engineer for an ISP for 4years whereby I contacted customers through Skype, mobil More

$500 USD in 0 days
(0 Reviews)
0.0
mahaninet

dear sir,French and English Speaking engineer here.Please Check your PMB. Regards

$400 USD in 30 days
(0 Reviews)
0.0
rachel16

DEAR SIR, LETS GET THIS STARTED.

$400 USD in 5 days
(0 Reviews)
0.0
vohra90

i am a business student..i m doing bba n i have IELTS english course..i have great communication skill..u can try me out..an delight customers, above and beyond the call of duty. Has intimate knowledge of the customer More

$250 USD in 2 days
(0 Reviews)
0.0
smrutisingh06

I've good Communication and Email handling skills. Please assign me the the project. Please check the PM

$250 USD in 25 days
(0 Reviews)
0.0