In Progress

German Email Customer Support for 1 hr each day ongoing

Hello,

We are looking for a low quote around the $150 mark (we're a small company) for someone to do customer support work (from home) for our sites. You MUST speak german fluently and be able to type grammatically. French may be an additional benefit.

You will need to

1.) Answer emails via a web-based ticketing system (Kayako) or on other websites.

2.) Translate English-German-English

3.) Call customers by skype

4.) Do some admin/marketing work like: email drafting/document filling

5.) You will be required to write emails to customers to make them leave/fix feedback

6.) Updates will be required as you go through tickets/emails etc.

ONLY native German speaking with English also should apply. If you speak German also, that is a bonus.

Please bid for an average of 1 hour a day, 5 days a week, for 1 month, ongoing.

Our ticket system allows us to track the hours you work, so please ensure you can work the hours you say. We will leave a negative review if you cannot stick to a schedule or work the aforementioned hours. I have to mention this as we have had 1 previous support person from Freelancer who was really bad.

Please bid only if you can commit for a long term and if you will also be able to increase the number of hours as the need for customer support will probably increase.

Thanks.

Skills: Customer Support, Translation, Virtual Assistant

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About the Employer:
( 33 reviews ) London, United Kingdom

Project ID: #1470473

4 freelancers are bidding on average $195 for this job

Traducciones2009

German native speaker

$300 USD in 20 days
(13 Reviews)
5.3
Rondus

German on the Philippines. Experience in how to act with customers.:-)

$150 USD in 30 days
(2 Reviews)
1.6
braschbusiness

German native speaker with a university degree in International Business. Experienced with customer service. Bilingual English-German. Marketing knowledge. Able to understand basic french! I would be very happy to r More

$80 USD in 30 days
(0 Reviews)
0.0
GabyIde

Hello, I am a German native and I have lived in the United States for over 20 years. My grammar and pronunciation is exceptional in both languages, I speak both languages fluently and my work will be completed in a More

$250 USD in 30 days
(0 Reviews)
0.0