Toshiba Portege M500 with Microsoft Windows on it has suddenly stopped opening USB content. The USB is visible as "removable disk" when the "my computer" is opened, but when clicked on to open, it shows the "timer" for a few seconds, however it does not open. This happens when I use several different memory sticks, however the port does recognise the plug in of a mouse.
Please ensure you have the capability to remotely login to my laptop to resolve this issue.
Respected Sir,
I have extensive knowledge of troubleshooting in such issues. I does understood the problem you are facing, i know the effective solution to eliminate this problem. Actually Your Laptop does recognizing the memory stick, but any virus or any program edited the system configuration to prevent it from opening.
Thanking you and eagerly looking forward to hear from you and help you in this issue.
Sincerely
S P Kiran