Customer service through e-mail communication (non-Voice)

Budget $30 - $250 USD
Bids 57
Average Bid $229

Hi there,

We have an online tutoring business with clients from different parts of the world. While majority of our students are based in the UK & Europe, we also serve across many different time zones such as Australia & New Zealand, Malaysia & Singapore, Russia, the Middle-East, the West Indies as well as the USA & Canada. We need a customer service personnel who can answer the clients' e-mails. This position will NOT require you to work as per the time zone of each country, as we promise our clients that an e-mail would be replied within 18 hours of time (ie: No LIVE CHAT). Thus, you might schedule your own working hours. As we would be dealing with native English speakers, to work in this position, ideally, you would posses high proficiency in English language, specially in written English (verbal), good professionalism in handling customer queries as well as an acceptable level of education since you would represent our company with our clients. Please be in touch with us through Freelancer with your expected monthly wages and we could proceed further from there. Thank you for your time.

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Bids on this Project

  • MonicaGee Profile Picture


    Nairobi,  Kenya

    I put my skills and passion together for the best outcome. I ensure i deliver only the best. Reliability+Time management flow together as i work to give you better than what you expected. Am a stickler to accuracy and i respect deadlines thus work very hard to bit them.

    Translation, Internet Marketing, Data Processing, and Data Entry

  • ziisupport Profile Picture


    Singapore,  Singapore

    8 years of experience in Customer / Technical support -pre-sales and post sales. Handling complains, disputes and supporting all kinds of people from all walks of life, be it novice pc user or an advance computer user.

    Windows Desktop, Data Processing, Data Entry, and iPhone

  • Liberty051090 Profile Picture


    Los Banos,  Philippines

    I have my own internet connection at home and webcam and headset with microphone. I worked as an online English tutor for over 1 year and had 1 year experience in teaching in a real classroom setup. I am now searching for new online work.

    Website Design, Data Entry, Research, and Excel

  • offlinehr Profile Picture


    Bangalore,  India

    Hi, At Offline HR we understand that projects can be done by many individuals. We working on your project would mean that you are contributing greatly in helping some individual / team to earn his / their bread more than it would help us get a client or someone looking to earn more money. We at Offline HR are focussed towards CSR by giving employment to the unemployed or underprivileged to search for one themselves. Be it someone who has stopped working for their children’s need, been removed from job due to recession, had to loose job after getting handicapped etc. We are attaching a link of our proposal on our website to those who are unemployed due to other priorities.... We would also request you that if you know of anyone personally who is looking to get a project done or looking for a job to get in touch with us so that we could try our best to help them in one way or the other. Your benefits by assigning the project to us… We will make sure that if one of our member who is working on your project is not able to make it midway, completion is ensured as there is always a backup and hence your project will not get impacted. Coming to project deliverables, our Head of Operations would be personally foreseeing that your project is completed to your satisfaction. He has earned various prestigious degrees and has the potential to ensure timely and accurate delivery. You can visit his profile at If you have any queries please write to us at / or call us at our office +91-725-980-5627. We would be glad to offer you any help or answer any queries that you have. Thanks Offline HR Team

    Copywriting, Customer Support, Animation, and Virtual Assistant

  • AshaDnl Profile Picture


    Hyderabad,  India

    Have 2+years experience in business development and building and maintaining client/customer relationship. Good at: 1. English(written and verbal) 2. Microsoft word,excel and powerpoint 3. Time Management.

    Customer Support, Transcription, and Copy Typing

  • andrewrobin Profile Picture


    bulacan,  Philippines

    Experienced Data Entry Worker looking to get hired.

    Data Entry, Customer Support, Advertising, and Virtual Assistant

  • centi19921 Profile Picture


    sd,  Sri Lanka

    I am a Articles Writer and CSS Programmer with many years experience in these fields. I have great skills and knowledge in the areas of Articles and CSS and have worked in these areas for many employers and companies. I have also worked as a Data Entry Operator and Graphic Design Artist. I also have sound experience in the area of HTML. Hire me today and I will deliver my best work.

    Website Design, Graphic Design, Internet Marketing, and Data Entry

  • bmaryann2012 Profile Picture


    Euclid,  United States

    I'm currently a graduate student at Case Western Reserve University. I've have 5+ years of administrative support experience as well as research experience in multiple areas including the social sciences. I'm getting a Master's degree in Social Administration (Social Work) so I am used to working with people of diverse backgrounds and people who are having frustrations. Please feel free to ask me any questions that could you decide if I am right for the job. You can trust on me for any of your assignments. I am looking forward to working with you.

    Data Entry, Research, Proofreading, and Excel

  • ejdamaso Profile Picture


    Mandaluyong,  Philippines

    A self-motivated individual who possesses a considerable amount of knowledge and experience in the BPO and virtual assistant industry. Skilled at driving agent performance through effective coaching and proper motivation. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Well organized and a dynamic team player with a proven ability to work proactively in a complex and fast-paced environment. I am looking forward to establish myself with a client or organization that would help me pick up the most advanced skills which would aid growth career-wise and as an individual with opportunity for advancement.

    Website Design, Internet Marketing, Data Processing, and Data Entry

  • patricepatterson Profile Picture


    Kingston,  Jamaica

    I am a creative and highly driven professional with over nine (9) years experience in the business sector providing exceptional customer service; An individual with strong leadership, communication and analytical skills; Keen, self motivated and driven; Proven ability to manage effectively, conduct meetings and presentations, and train individuals.

    Training, Research, Customer Support, and Editing