Manage our ticketing system (easy virtual assistant work.)

Budget $10 - $30 USD
Bids 19
Average Bid $29

I'm looking for someone to assist me with managing our ticketing system for our media studio. We do not receive too many requests a month. Maybe 1-5 for basic website/graphic changes and technical issues. I need someone to do the following tasks.

1.) You will receive a notification when a new ticket has been created. View the ticketing system to view the ticket, and any others that you may have missed.
2.) After reviewing the ticket send a courtesy reply. We can come up with responses together that you can use as a template.
3.) Determine the need. (Small graphic design need, huge project, website project, issue with website (feature request), etc.)- Inhouse or outsourced?
4.) Post project using our account on freelancler and/or elance to obtain various quotes. (Or if it's a very small task, look on fiverr for a link.)
5.) Send me a link to the project page, or fiverr link for a confirmation that the info you have posted is correct. Help me pick out the best freelancer for the job.
6.) You or I will quote the client to move forward, and provide them with any additional details or paperwork.

Again this wouldn't take long at all, and we only receive maybe 1-5 simple requests a month. I would like to pay monthly, and if the amount of tasks increase, I will also increase the monthly pay.

I am looking for someone who is able to communicate using proper english spelling/grammar in a very professional manner.

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Bids on this Project

  • JoanneC7 Profile Picture


    Kuala Lumpur,  Malaysia

    I had worked in the finance and banking industry for 8 years specializing in acquisition marketing, CRM marketing, customer service, telemarketing, data entry and fulfillment. I strongly believe that my experience and skill in the areas of Copy Typing, CRM and Customer Support will be beneficial to your related jobs and projects. I also have great experience working as a Data Entry Worker and as a Excel Programmer. If hired I promise to complete my task quickly and be positive for your corporate needs.

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  • amaltech Profile Picture


    Manchester,  Pakistan

    We are dealing with operating systems and services since past 6 years with an excellent team of professionals that specialize in art of system administration. We maintain best standards to deliver upto client's comfort. Please have a look at Feedbacks from some of our valued clients.

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  • automaticMEN Profile Picture


    Playa,  Cuba

    I am an automatic engineer. With programming skills in the following languages C, C++, C#, Java, Android, HTML, SQL, Asp.NET, PHP, VHDL, Assembly, KOP, Grafcet. I have more than enough experience in 200, 1200 y 300 family as Siemens, Phoenix Contact ILC1xx, Twido Schneider, ps416 Moeller, DX9100 and others gamma of Johnson & Control. Consequently I know many ways to program the PLC. Also I can program SCADA. Also experienced in digital embedded system design using microcontroller IC, FPGA, DSP. Networking design (structured wiring).Have worked with the following microcontroller families: • PIC and DSP microcontrollers from Microchip. • MSP430 from Texas instruments. • AVR microcontrollers from ATMEL. • High speed Silabs microcontrollers with 8051 core. • Spartan FPGA from Xilinx. • Bluetooth Low Energy (BLE) CC2540 from Texas Instruments. Well skilled using CAD software to design schematics and PCB for electronic designs. Mainly using Proteus or Altium Designer. Also prominent using the following IDEs: • IAR embedded workbench for MSP430, AVR, CC2540 and 8051 microcontrollers. • Keil uVision for 8051 microcontrollers. • AVR Studio for AVR microcontrollers. • CodeVision AVR for AVR microcontrollers. • MPLAB for PIC and DSP microcontrollers. • PIC C compiler for PIC and DSP microcontrollers. • ISE Design Suite from Xilinx for FPGAs. High level programming IDEs platforms: • Microsoft Visual Studio 2012. • C++ Builder from Borland. • Qt Designer from Nokia. • Eclypse for Android apps. System modeling, data acquisition and processing: • MatLab. • Labview.

    PHP, C Programming, Internet Marketing, and Data Processing

  • tuhindo82 Profile Picture


    Dhaka,  Bangladesh

    Database and systems Administrator. Interested in database design using Oracle and MS-SQL Server and in web design. I'm a self motivated person, I have dedicated my self solely towards educating myself and building a career in Information technology.

    Internet Marketing, System Admin, Data Processing, and Project Management

  • sundasaziz Profile Picture


    karachi,  Pakistan

    As the competition is rapidly expanding, it has become difficult to make your business stand out in the crowd. For the purpose of rapid growth and higher success rate, marketing tactics have also grown so far. It is now believed that a product that catches maximum eyes, earns maximum business. While we talk about attracting audience, the first thing that comes to mind is designing the promotional tool whether it is a pamphlet or advertising videos. Thus, being a digital agent, I possess expertise in graphic designing, web designing, web development, flash games, animation videos, video editing and explainer videos. I have experience in understanding the project needs and to figure out how to develop a promotional tool that makes the product a leading brand. With 4 years of experience and a great team to support, I have utmost confidence to give my clients 100% satisfaction in terms of quality, creativity, originality and in delivering the work within stipulated time frame.

    PHP, ASP, C Programming, and Javascript

  • tariqaslameu Profile Picture


    Lahore,  Pakistan

    We provide a comprehensive range solutions with proven capability to deliver cost savings, process innovation and operational excellence within a robust compliance framework. We partner with our customers to improve efficiency and effectiveness, delivering business impact both at operations as well as strategic level. Our team of professionals are expert at Web Development, Graphic Designing, SEO, Virtual Assistants and Data Entry projects. We are experienced and equipped to handle literally anything that you can throw at us. If you can conceptualize the logic, we can craft a linear solution to bring your idea to reality.

    Translation, Data Entry, Research, and Excel

  • ivonurko Profile Picture


    Rijeka,  Croatia

    Please consider hiring me if you need your job to be done right. Excellent knowledge of english language, working with MS office and great typing skills are features which I believe that you can benefit from. Also I am reliable, hardworking and get annoyed when things are left unfinished. I look forward to being hired by you. "Being good in business is the most fascinating kind of art. Making money is art and working is art and good business is the best art."

    Website Design, Graphic Design, Translation, and Banner Design

  • syljakubowska Profile Picture


    Warszawa,  Poland

    my proffesional experience (private companies, public companies, NGO, corpo): receptionist secretary aasistant clerk team cooridnator IT help desk support agent film review coordinator events' supporter what else? I love travelling I enjoy background acting (supernumerary) as well as culinary impromptu and experiments

    Translation, Internet Marketing, Data Processing, and Data Entry

  • jellobeans Profile Picture


    Manila,  Philippines

    *Project Management *Wordpress *Admin Support *Virtual Assistant *Amazon *Data Entry *Research *Shopify *Shopp *WooCommerce *Website Testing *Software Testing *Lead Generation *Affiliate Marketing *Email Marketing *SEO *Linkbuilding

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  • candylatoza Profile Picture


    Tagum City,  Philippines

    I am candy from Philippines. I do copy typing, facebook marketing, data entry, customer support, virtual assistant jobs, etc. Looking forward to be hired and work with you.

    PHP, ASP, C Programming, and XML