In Progress

Experienced Virtual Assistant - Ecommerce

Experienced virtual assistant needed for growing eCommerce business. Hours per week will vary depending on sales volume and specific projects. However, the average need will be approx 5 hours per week and will grow depending on the performance of the business.

-Regularly check customer service email accounts and voice messages (two or three times per day - ideally two times during day time hours in North America)

-Respond to sales and other customer service inquiries

-Handle returns or product exchanges through email communication with customer and supplier

-Sending customer invoice to drop ship vendors

-Light management of social media sites (example - blog posts and updates)

-Active management of of supplier available inventory in Network Solutions shopping cart platform

-Active management of product listings Network Solutions shopping cart platform

-Competitor and price research online

-Data entry

-Light SEO work

-Other miscellaneous tasks that can be performed online

-Frequent communication on assignments, requirements, and reporting of progress, outcomes, and issues

Required skills

-Fluent written and spoken English

-Previous experience as an administrative assistant

-Excellent excel skills

-Broadband internet connection

-Strong understanding of the ecommerce, online communication tools, and social media

-Ability to multitask and take on multiple projects

-Familiarity with online shopping cart Network Solution or other similar platform

-Ability to meet deadlines

-Strong communications skills and attention to detail a must

-A complete Elance profile

-References or an established reputation on Elance preferred

Skills: Virtual Assistant

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About the Employer:
( 4 reviews ) Morrisville, United States

Project ID: #2647604

Awarded to:


I have gone through the detailed project description. I can fulfill all your requirements. I have very good experience on various shopping carts including Network Solution. Please check PM for my work experience and ot More

$7 USD / hour
(2 Reviews)

9 freelancers are bidding on average $6/hour for this job


Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research/Admin/SEO/ Co More

$5 USD / hour
(5 Reviews)

Hi, Please do check my private message for details. Thanks. Kalpana

$5 USD / hour
(13 Reviews)

Hi, I am ready to start working on this project. Please see PMB for more details. Thanks,

$3 USD / hour
(2 Reviews)

Hello, Let's start now. Thanks Arin

$12 USD / hour
(2 Reviews)

Good Day! I can start immediately. And I am willing to be interviewed in your convenience. Regards,

$5 USD / hour
(0 Reviews)

Hello sir, i have worked as VA and have very good experience to work for you, for more details please check the pmb, thanks

$4 USD / hour
(0 Reviews)

Hi there, We've been working as virtual assistant for closely 2 years now and I'm confident that we can definitely assist you with your projects. Just let me know if you wanted to discuss things further. Than More

$8 USD / hour
(0 Reviews)

Hi I have extensive knowledge in commerce sites as i used to operate one myself please see Pm for full details

$6 USD / hour
(0 Reviews)

Emenac Inc. is one of the leading outsourcing service providers in Asia. We arrange experienced virtual assistants for our clients to fulfill their needs. We have more than 50 virtual assistants with different skills More

$4 USD / hour
(0 Reviews)