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Project Budget
₹12500 - ₹37500 INR
Total Bids
Project Description

*Worlwide travel retailing INBOUND PROJECT WITH 2 Cr + ADVANCE PAYMENT 20 Seats + *

Just customer support service

Work Description: Customer Support*

Industry Vertical: Customer Care *

Seats: 20 Seats, 24*7

Pay-out: GBP 17 £/Hour/Seat*

GBP 17 £ x 20 Seats = GBP 340 £ per day *

GBP 340 £ Per day x 24 Hrs = GBP 8160 £ per day *

30 days a month = GBP 2,44,800 £

GBP to INR = INR 2,44,80,000 ( Inc TAX )

*At the time of SLA centre will get 100% of Advance payment for 1st Month *

*Monthly advance payment through wire transfer in company account*

Contract: 3 years

Training: Training material will be provided, client will take training on site*

*Total time to go live is 7 days

Services : Taking Inbound call for orders from cataluge

*Client will provide*



*Quality login portal

Consultancy Charges: 2,00,000/- INR and Royalty 2 %

2,00,000 INR at the time of profile approval and remaining from advance 2 % …

We Will provide BANK GUARANTEE as Guarantee for Process surety. Or Whatever Center wants as guarantee

*Documents/Certifications Required:

Company Profile

Memorandum and Articles of Association

Directors profile along with senior Management profile

Details of any previous projects handled

DOT Licenses ( International)*

****** Process in Brief

A leader in travel retail As a leading travel retailer, ___ operates over 300 outlets spanning 64 locations in 19 countries and territories across the globe. In addition to an extensive portfolio of duty and tax-free stores, brand boutiques and concept stores, the Group also provides in-flight services and operates a wholesale and distribution business, supporting the travel retail sector. Headquartered in Zurich, _______ employs more than 5,400 people worldwide.

____ in figures:

• Aggregated revenue of CHF 2.6 billion (2012)

• 5’400 team members

• Serving over 31 million travelling customers

• Over 300 shops

• 64 locations

• 19 countries and territories

• 72’000 square metres global retail space

Our countries and territories

Australia, Bulgaria, Canada, China, France, Germany, Hong Kong, India, Macau, Malaysia, Malta, Portugal, Russia, Singapore, Sweden, Switzerland, Turkey, UK and USA.

Turnover Breakdown

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