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Linux Programmer/ Windows programmer

Project Description:

We are a website company that dies website hostlign n constant grow and would like to work with a reliable, knowledgeable, and experience team to help us with tickets resolution. Most of our clients have Windows server/workstations environments with different variations ranging from small to large organizations.

We would like to hire an agency/company that is able to provide support for ad-hoc, day/night time work, and occasional weekends. We will initially provide 20 hours a week and if we are satisfied with the work your team provides, the hours will be progressively increased.

The areas we need help are as follow:

- Diagnose, configure, and troubleshooting both hardware/software issues (servers/workstations).

- Server upgrades, migrations.

- Active Directory, Exchange, Domain Services, DNS, etc.

- Firewall, routers setup, configuration, and troubleshooting.

- Hyper-V, VMware.

Requirements:

- Reliable internet connection

- Provide excellent documentation of ticket(s) resolution.

- Communicate as needed with our Techs to assure tickets resolution & updates.

- Provide a report on tickets status at 7:00am CST (Monday-Friday) if updates were not provided the day before.

Proposals:

To be considered, you must provide the following information:

1) Your team availability. We are located in CST.

2) An Excel / Word file with Skills-Experience levels of your team in different areas such as: technologies, applications, environments, etc. For example: Very Experienced / Confident / Some experience.

3) Hourly IT Support cost if tickets are resolved within the following time frame:

a) If ticket is fully resolved the same day

b) If ticket is fully resolved by the end of next day

c) For all the rest

Centova Cast- I also want someone who has got the skill to use this such as instillation and so on

Thanks and look forward to work with your team!!!

Hours of work: 25 hours / week

Skills: Joomla, Website Design, WHMCS

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About the Employer:
( 0 reviews ) Birmingham, United Kingdom

Project ID: #5113798

4 freelancers are bidding on average $191 for this job

annaijobs

Hi, I take this opportunity to introduce myself. My name is Jeni and I am the BusinessDevelopment Executive of annaijobs. Understanding: 1. To Linux Programmer/Windows programmer area. The project would cost 222 More

$222 USD in 10 days
(18 Reviews)
5.6
shreeyait

Hello Sir, We have checked your job detail and as per that we are able to do your job and we have very good experience in Word Press, Joomla, Joomla component, Modules, PHP, HTML,Magento etc . As well knowledge on More

$144 USD in 3 days
(29 Reviews)
5.4
bhupal123

A proposal has not yet been provided

$155 USD in 3 days
(78 Reviews)
4.7
gwebdesignplus

Hello Sir/Mam, Thanks for posting your project. My name is Sunny, & i am working as a CMS & PHP Developer. I have read all the requirements & can make sure you to give 100% better solution. We have more than 5 ye More

$155 USD in 3 days
(8 Reviews)
4.2
tanujchugh

Hi, We are fast growing hosting company in India. We have expertise in Linux and Windows server setup with management. We work in different technologies like VMware, Hyper V, Microsoft exchange etc. And work with More

$166 USD in 3 days
(3 Reviews)
4.2
s4designuk

hi we are uk based and I am happy to discuss this if you wish. Please feel free to get in touch. Chris

$222 USD in 3 days
(0 Reviews)
0.0