Customer Support Specialist

Cancelled

I am looking for a customer support specialist to help with clients who are looking for help with their websites, whether it is creating a website or adding elements to it. We need a wide range of skills, but you must be able to convey our client's needs to our developers.

Our clients are mostly nonprofit organizations with small budgets. This will be an ongoing, long-term project.

To get an idea of our work, I have included a sample email of the work we receive.

---------- Forwarded message ----------

From: Jill MicGillicuddy

Date: Fri, Apr 26, 2013 at 2:22 PM

Subject: Updated Outline

To: Marco Williams

Hi Marco,

Attached is the updated outline (aka wire frame?) for the Mercer Island Farmers Market Web site based on further discussion among us. I have a few questions about the process from here on in.

· We would like to understand what aspects of the design might be HTML coded (if I have the terminology correct) so we can anticipate future costs for revisions; but that’s down the line.

Thanks so much for taking the time to meet with Ron and I last week. We found it helpful and we are very appreciative.

Jill

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When entering a bid, please answer the following questions. If you do not, your bid will be ignored.

You are now acting as the customer support specialist. The customer has sent you the following email with these requirements attached.

How would you respond to the customer?

How would you respond to the developer doing the work?

What questions do you have about our internal process, if any, relevant to this work?

Skills: Customer Support, Project Management, Proposal/Bid Writing, Website Design, Website Management

See more: customer website project, support line, what support will i need from management, what skills do you have, website terminology, web site design costs, web developer outline, web developer costs, web design terminology, web design long island, web design from outline, subject need in web developer, subject for websites design, so specialist, organizations looking for web developers, long island web design, it support specialist, internal design idea site, i am looking for a specialist, how to meet web developers, how to get web design clients, how to get clients as a web developer, how much the website design costs, how get web design clients, design fri

Project ID: #4617101

16 freelancers are bidding on average $11/hour for this job

tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT / project management / business plan a More

$8 USD / hour
(11 Reviews)
4.7
Camelia90

Hello, please see PM.

$8 USD / hour
(2 Reviews)
3.0
clockworksol

I am interested with the job you have posted. Kindly refer to your PMB for your requirements

$12 USD / hour
(5 Reviews)
1.9
FreelancerSA01

I am a hard working South African Female and I would love to take your project on. Please check your PM

$10 USD / hour
(1 Review)
0.6
webinnovative

Hi Please check Inbox. Regards Jalaj

$13 USD / hour
(1 Review)
0.0
naadiak

Answer of your question is your client want to estimate the cost of site that's why he tries to ask the code language.

$16 USD / hour
(0 Reviews)
0.0
EWR1

Executive Administrative Assistant Level II, also American law graduate. Intelligent, motivated, strict working ethics and reliable. Please see PM for my qualifications and bid details, along with the appropriate detai More

$12 USD / hour
(0 Reviews)
0.0
krabsolutions

Hi Marco I am interested in this project please check PMB for more info

$13 USD / hour
(0 Reviews)
2.3
ziisupport

hi, I am very much interested on this project. Please see my PM.

$12 USD / hour
(0 Reviews)
0.0
KatK

Hi we will revise the future costs as per your budget accordingly we will explain the designs Html.

$8 USD / hour
(0 Reviews)
0.0
RWSteeds

Hi, I have sent you the specific details of my work proposal via private message.

$13 USD / hour
(0 Reviews)
0.0
koushikz

how may i help you?

$12 USD / hour
(0 Reviews)
0.0
anamaria1979

I want to work on this project " Excellent work, quick and high qualdelightity

$12 USD / hour
(0 Reviews)
0.0
raghavbansal94

We will be glad to go with this.

$11 USD / hour
(0 Reviews)
0.0
Fundje5

Have worked for Microsoft for 3 years. Pls see PM..thanks.

$10 USD / hour
(0 Reviews)
0.0
heyram1

Please see your pm.

$11 USD / hour
(0 Reviews)
0.0