Stop Virtuemart from automatically blocking users when they register!!

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I am currently working on Joomla 2.5 and Virtuemart 2 and for some reason, it is automatically blocking users when they register on the website. Many times, when they get their registration e-mail, they click it and get an error message stating that they have been blocked. For each user (that actually contacts me about it) that gets this message, I have to manually go in and click the radio button to unblock the user.

I am pretty certain that it's a setting in the system but I have tried to reset it a few different ways. I am not able to duplicate the problem so that makes it a little tough as I change settings in Virtuemart through Joomla because I can't see if the problem is being fixed or not. I am hoping that one of you may know a way around it?

Also, what in the world is wrong with my search system? You can put a skew number, the product title, the basic description and for some odd reason NOTHING will come up. I have tried to get with Template Monster, but we all know how they can be :-( A week later and they are still "working on it", whereas I come here and you all fix it in hours (sometimes minutes depending on the issue).

Please advise.

My website is [url removed, login to view]

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