Nortel Quality Monitoring Call Center

Closed

I have a Call center Enterprise and I am using the Recording and Quality Monitoring Software of Nortel version 7.8.1 with the CCMS 6.5. Here, No one knows how to get Evaluations and Reports from my data. Could someone do this? Also I will like to know where the tables are storage so I will be able to make a Dashboard. Thanks

## Deliverables

1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows? (depending on the nature? of the deliverables):

a)? For web sites or? other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software? installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

IP

Skills: Chrome OS, Linux, Mac OS, MySQL, SQL, UNIX, Windows Desktop

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Project ID: #3127200