WordPress Plugin Support Rep - WordPress Dev Skills Required

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We’re looking to add someone to our team to review and reply to inquiries and customer support tickets for our WordPress plugin WP All Import: [url removed, login to view]

You will also perform administrative and marketing assistant duties – example tasks include writing product tutorials and documentation, creating a FAQ for our website, recording product demo videos, and doing web research and data gathering.

Because you will be interacting directly with our customers, perfect written English is a requirement. Cover letters with spelling and grammar errors will be ignored.

You will interact with our plugin developer, and with me (the manager).

Most weeks the job will take 10 – 30 hours, and some weeks more.

You must be available at least five days per week. You must be available at the same times each day, although we don’t care what time that is – 2:00 PM or 2:00 AM in any time zone – your choice. Some weeks you will be expected to work 30+ hours.

Communication for this job will take place mostly via Skype and via e-mail.

The ideal candidate for this job meets the following requirements:

PHP coding knowledge.

Familiarity with XPath.

Familiarity with XML.

Highly proficient with WordPress. WordPress plugin development and debugging skills.

Professionalism and attention to detail.

Perfect written English language skills. You will be interacting directly with our customers.

Experience handling tech support for a software product before. Experience with Zendesk.

Experience as an administrative and marketing assistant.

Familiarity with affiliate marketing.

Familiarity with WooCommerce.

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Please attached your sample

Skills: WordPress

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Project ID: #4415323

22 freelancers are bidding on average $20/hour for this job

alinawaz88

Lets do it

$23 USD / hour
(71 Reviews)
6.4
cutmyhtml

Hi, I am already providing support for http://www.universalmedia-online.com/support/admin/admin_main.php There are several WP plugins that I am providing support to. http://smartpagesplugin.com/ Wordpress Plugin htt More

$25 USD / hour
(8 Reviews)
5.4
Msolutions7

Hi, Please open message board and we can do this work.

$15 USD / hour
(25 Reviews)
5.4
ranganalx

Hi, good day! I'd like to be shortlisted for the post. I've worked 3 years on a US company doing technical support so I have perfect English, both written and conversation. I'm also very well versed in WP. Feel free to More

$25 USD / hour
(54 Reviews)
5.4
jarinakter

Hi, I am highly experienced in Wordpress, Joomla, HTML, CSS, PHP, Graphic Design, Skills........So Please Check PMB For More Details........

$20 USD / hour
(12 Reviews)
5.2
himanshusofttech

Hello, please check the message box !

$15 USD / hour
(24 Reviews)
5.0
itsoftwarelab

Our main focus is to deliver the quality work with full support to our clients at very competitive rates. We will be happy to work with you on long term basis. So please consider us for your project. Hoping for the More

$25 USD / hour
(18 Reviews)
4.7
jamesinsoft

Hello, Wordpress epertised team here to start the work on your plugin . Thanks

$18 USD / hour
(9 Reviews)
4.3
inzmasud

======I can start right way.Kindly Check PMB=======

$21 USD / hour
(11 Reviews)
4.1
SoftSandila

hi carl please check pmb, regards, adnan

$15 USD / hour
(7 Reviews)
4.0
extreamcode

HI, Expert here, Let's get it started.You will love the work.

$20 USD / hour
(2 Reviews)
4.0
Voyageinfo

Dear Sir, Real Wordpress Expert here. Thanks Voyage Team

$15 USD / hour
(8 Reviews)
3.9
ViDeDe

Check PM, please

$15 USD / hour
(1 Review)
1.4
meetesh

please check my private message for details

$15 USD / hour
(0 Reviews)
0.0
qualifiedcoders

Hi, We have read your requirements.We are interested in your project as we have completed 40+ big projects in wordpress skinning,plugins and custom wordpress modules in last 5 years. Please check private message More

$20 USD / hour
(0 Reviews)
0.0
rsen75

i'm 14+ years experienced and WooCommerce knowledge

$21 USD / hour
(0 Reviews)
0.0
carlaon2it

on2itonline: Hi, KIWI Team here at on2itonline would love to work for you on this project, we do "full service" websites on a clear and fixed budget. We have lots of offer that others don't, like our lifetime FRE More

$20 USD / hour
(0 Reviews)
0.0
sydheso19

I have all it takes, experience and qualifications. All i need is a chance to prove myself?

$22 USD / hour
(0 Reviews)
0.0
Srmithi

let me do this!

$27 USD / hour
(0 Reviews)
0.0
getveltrod

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and t More

$25 USD / hour
(0 Reviews)
0.0