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Identify customer needs, research issues and resolve complaints

we rely on knowledgeable professionals to interact with our valued customers when they have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a high volume of inbound and outbound calls. The ideal candidate is a quick learner who can memorize scripts and adapt them as needed as issues arise during a call. He or she will be handling a variety of important supportive tasks, providing answers, insights, instruction, and purchase assistance. As the voice of our company, the call center rep must possess excellent communication and interpersonal skill, and enthusiasm for helping consumers and driving satisfaction.

Skills: Administrative Support, Virtual Assistant, Customer Support, Excel, Customer Service

About the Client:
( 0 reviews ) St. Cloud, United States

Project ID: #32648772

28 freelancers are bidding on average $31/hour for this job

(459 Reviews)
8.4
(166 Reviews)
7.7
(3 Reviews)
3.8
(6 Reviews)
2.8
EMBLEMITO1

Hi there, Expert with more than 30 years of experience. Extensive experience in the BPO industry as a Customer Support, Sales Rep, Sales Manager, and also as a Digital Telemarketer. I worked in different types of indu More

$25 USD / hour
(2 Reviews)
1.9
bohdanfedorenkod

> Thanks Thank you for giving me a chance to work with you. I have experience in working as a Fullstack developer for 9+ years. Mainly working with the projects running on Magento, Wordpress, Shopify, Angular, React(re More

$28 USD / hour
(0 Reviews)
0.0
alsydhmzh86

I can do anything for you no matter what you can trust me, I'm good at solving problems and everything is hard.

$30 USD / hour
(0 Reviews)
0.0
Writinghut

Hello, I have gone through your project description, and I can confirm that I am deemed fit to deliver it as expected. I am a professional and excellent researcher and i can guarantee you quality [login to view URL] contact me More

$38 USD / hour
(0 Reviews)
0.0
kenesmaduka

Hi and good day to you Sir. I am sure you are doing well,you're reading the right bid and will be making the right choice having me on your team for this project. I am an Economist who has Mastered on developmental Eco More

$28 USD / hour
(0 Reviews)
0.0
mdaislam91

Good Day I have 4 years experience in working as Audit Associate in EY Bangladesh (Chatered Accountancy Firm). During the period, I have practiced Accounting, Finance, Taxation, Payroll and also litigation issues. I h More

$25 USD / hour
(0 Reviews)
0.0
helenachuks

Hello, I fully understand your needs. Having worked as an online telesales personel with an outsourcing company where I also generated leads, I am well skilled to take up this task. I have great customer service and c More

$40 USD / hour
(0 Reviews)
0.0
dimitriadih4

Self-starter,able to work effectively in a fast-paced environment. Energetic, self-motivated, active and results-oriented together with strong organisational skills.Open-minded and adaptable , I am also known for my ex More

$35 USD / hour
(0 Reviews)
0.0
Asif821

Hey I have read and understood what is required within the role and have previous experience. I am an fluent English language speaker and very confident in conversation on the telephone. It’s something I can do a lot o More

$38 USD / hour
(0 Reviews)
0.0
allendale1066

I offer my skill for a very low compensation. I am an experienced BPO employee, and currently playing the role as a chat support.

$26 USD / hour
(0 Reviews)
0.0
TRaoGogada

I'm interested in this task, I'm fluent in English, Telugu, Hindi and partial Tamil. Having 7 plus years of experience as a BDM

$30 USD / hour
(0 Reviews)
0.0
mnelson94

Hi I have the perfect Customer Service Agent in my Call Center that is an expert with years of experience, she is ready to work on this Campaign for you She speak fluent English and we can start immediately. We a More

$25 USD / hour
(0 Reviews)
0.0
adenirannoah94

Hello Client! I would like to express my sincere interest in the Call Center Representative at your team. I believe that my qualifications meet your requirements. Having read through your job description, I was excite More

$25 USD / hour
(0 Reviews)
0.0
RomiaN98

Greetings, I have gone through your post and, I'm very confident to work on this project as I Have been working as a customer care and sales agent 2 years in Vodafone UK which is well known for its strict standards of More

$25 USD / hour
(2 Reviews)
0.0
JMGironella59

My name is John Mark Gironella. I live in Cavite Philippines. I started working in the call center industry in 2003 I have handled multiple types of accounts including outbound sales, inbound sales, CSR, TSR, and IT More

$38 USD / hour
(0 Reviews)
0.0
JoyNwankwo

I am the best candidate for this job as I have got exactly what it takes to provide you the service you need. I have years as a personal assistant and I am very proficient in Microsoft word, excel, PowerPoint presentat More

$38 USD / hour
(0 Reviews)
0.0