Situation to simulate in Arena
COVED 19 forced airports around the world to operate differently and Kuwait airport is
preparing to open gradually and partially. There for the operations team decided to simulate the
expected scenarios and be prepared.
Kuwait airport will be receiving two types of customers at arrival: Single personals, traveling
families (4 members per arrival, maximum). The interarrival-time distribution for both type of
customers combined is EXPO (2.0) hours; and the first arrival is at time 0.
All type of customers will go to the Health Clearance process to be checked by documents Office
(Which takes EXPO (15) minutes), to decide if the passengers have done the official virus test by
the Ministry of health. It is expected that 95% of passengers will be having the official document
– So they can proceed to the X-ray station, and 5% of passengers will not have the proper
documents; so they will be asked to leave the airport as per as the regulations.
Passengers who have all needed official documents will continue to the X-Ray check point, where
the process will take Triangular (4, 5,6) minutes of delay time. The X-Ray station is having 3 X-Ray
machines and all resources are seizing only 1 passenger due to the social distancing.
Passengers then continue to the Boarding Pass Process, where 2 desks operating with delay time
of EXPO(30) minutes- and all resources are seizing only 1 passenger due to the social distancingthen will go to their flight gate waiting for their flight. 80% of the passengers will pass through
economic gate, and the rest through VIP fast track, then leaving to the airplane.
1) Build your model (using the blocks learned in the Lab sessions) and set up the simulation for
duration of [920 minutes]
2)A. Collect necessary output statistics and explain necessary values.
In your opinion and based on the statistical data, is the resource utilization for each
resource optimal in relation to the amount that should not be exceeded. (Please mention
that amount) . Explain your answer
(Submit your Word file for 2 and the screenshots and explanation of 1 for step-by-step
4 freelancers are bidding on average $30/hour for this job
I'm an industrial engineer from India. I have more than two year of experience as freelancer in doing projects in arena simulation. I can help with your project.