Provide assistance to banking customer inquiries regarding online Bill Pay service, eBills, etc. This team works directly with our billers and payees to research payment receipt, confirm correct payment addresses for checks, investigates fees that may have been assessed and responds to the biller and/or payees with their findings.
Provide a WOW customer experience
Active listener that can express willingness to assist customer
Ability to maintain composure while working through difficult situations
Why we stand out from the rest
PEOPLE are caring and friendly
CULTURE, Team environment that is fun and supportive
PRIDE in what we do
State of the art facility – clean and bright
Free coffee, tea and soda for all
10 freelancers are bidding on average $22/hour for this job
I did some courses on online customer service, I can relate well with customers and am also good with tech. You would be amazed with how good i am. Looking to hear from you.