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read the case study for Santa Cruz & Answer the following questions.

Would you consider this transformation to be incremental or radical? Why?

What, in your opinion, was the key factor in Santa Cruz Bicycles’ successful process redesign? Why was that factor the key?

What outside factors had to come together for Santa Cruz Bicycles to be able to make the changes they did?

Why is this story more about change management than software implementation?

Skills: Article Writing, Content Writing, Research Writing

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