Customer Service Representative

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer information in the customer service database during and after each call

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

Skills: Asterisk PBX, VoIP, PHP, Telemarketing, Software Architecture

About the Employer:
( 0 reviews ) Providence, United States

Project ID: #20930489

27 freelancers are bidding on average $29/hour for this job


Dear Sir/Madam! I am a senior developer in Vietnam. I have 12 years experience with LAMP, 5 years with AWS, 10 years with jQuery. I expert: Laravel,Zend,CI, Bootstrap,Node.js, ReatJs, HTML5 Please see some my projects More

$25 USD / hour
(159 Reviews)

Hello, I have gone through the details of your project and I find it well within my capabilities. Please feel free to contact me directly to discuss the project. Thanks

$25 USD / hour
(504 Reviews)

How are you doing? After carefully reading your job description, I can see that you'd like to build an Website. I already built a similar project so I can complete this project successfully. I am extremely experienc More

$37 USD / hour
(23 Reviews)

my communication skills are the key, i can easily make any frustarted person calm, so all call will vbe via voip, skype or what???

$25 USD / hour
(272 Reviews)

Done Same for call center for more then 5 years with all billing and every thing even i did detailed vicidialer customization , detailer PBX reporting , get reports regarding to calls and done leads report as needed. More

$25 USD / hour
(75 Reviews)

Hello sir I hope you are doing well. After reading your offer, this looks like a perfect fit for my skill sets so May I discuss with you for further details about this project?

$25 USD / hour
(138 Reviews)

Hi, I have read your project details and this is a task designed according to my skills. I am ready to begin working on this. Let us discuss and get started. I am Good at Asterisk PBX, PHP, Software Architecture, Telem More

$25 USD / hour
(26 Reviews)

Dear potential client I understand that you are looking for superb and exceptional customer service representatives that meets the requirements below. I am the most suitable person for the job because I understand that More

$30 USD / hour
(11 Reviews)

Hi,dear client. Thanks for taking your valuable time for reviewing my proposal. I am very interested in your project - 'Customer Service Representative'. Because I have been familiar with similar projects. Perhaps you More

$41 USD / hour
(6 Reviews)

Hello, I will help you Customer Service Representative application and get it delivered on time line and move on. I am an skilled programmer and as per your request i will design and develop the best quality app and More

$25 USD / hour
(5 Reviews)

Hello, I saw your job posting and I hastened to submit my proposal for your review. According to your job description, you need a professional experienced web developer who's done your job with out of the box quality. More

$25 USD / hour
(10 Reviews)

Hello Sir, I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. I can achieve the results with my team of developers, designers, QA and Project Manager an More

$50 USD / hour
(1 Review)

Dear Client, I’m Charvel and very much interested to bid on your project. I’ve been operating a BPO company since 2010. I believe my track record in the outsourcing industry is very much a perfect fit for your require More

$25 USD / hour
(0 Reviews)

Experienced on the phone, quick learner, proficient in English. Would love to get an opportunity to prove myself and also if at anytime you require more agents, I can provide that as well.

$28 USD / hour
(0 Reviews)

Me and my team have years of experience in both outbound and inbound sales, collection, lead generation, customer service and retention for financial accounts. I have been handling teams for similar campaigns during my More

$25 USD / hour
(0 Reviews)

Hello, I have a call center located in Egypt that can provide you the number of agents you need. each member of our team has 4 + years of experience in this field. My partner has 10 years of experience in this field. More

$25 USD / hour
(0 Reviews)

I am expert at this and have been doing it for year....just now seeking the same via profile isn't complete and these are my initial bids...hoping to get a chance I have been a lead teamleads for variou More

$44 USD / hour
(0 Reviews)

Hi, My name is Sebastian. I work with Kanta. She handles web development and I take care of voice based products. I would like to apply for the job is you see I fit into the position. I have 7+ years of experience of More

$25 USD / hour
(0 Reviews)

I am having 4+ years of customer service with complete set-up ready. I can provide you the best customer satisfaction and excellent customer relations. Nowadays I am looking for a long term work so please consider my p More

$27 USD / hour
(0 Reviews)

I have 13 years experience in working with Multinational Contact Centers in Pakistan. I have expertise in Customer Service, Sales and Business Development. I have worked for some of the biggest names in the Call Center More

$25 USD / hour
(0 Reviews)