Develop a application for real time call transribe in call center

Closed Posted 4 years ago Paid on delivery
Closed Paid on delivery

I want to develop a application that can do real time call transcribe in a call center environment, you must provide your description of solution in detail on how you can push the audio stream from a traditional call center architecture (IVR/ACD) or in open source environment like Asterisk.

how to classify which audio stream belongs to which agent.

Currently we already developed a demo code which can receive audio stream from Twilio through ngrok but we understand that in real call center environment it is more complicated which involves multiple agents working at the same time.

we study the IBM solution in voice gateway and understand that SBC (session border contoller) probably needed to fork the call and audio stream to voice gateway and further to Rest Server.

we need an expert like you to work with us to achieve that.

If you are an expert and have working experience in this area, Please submit your proposal with detail for us to considered. Looking forward to hearing from you.

Asterisk PBX VoIP Software Architecture Java Android

Project ID: #24005028

About the project

11 proposals Remote project Active 4 years ago

11 freelancers are bidding on average $2388 for this job

munirhayat

I have 8 years of experience in asterisk, freepbx and voip solutions. I have developed many speech to text and text to speech transcription using IBM Watson. please ping me to discuss indeatils and start working on p More

$888 USD in 5 days
(10 Reviews)
4.0
balvantparmar25

Hi! Nice to meet you. I am full stack developer. I have more than 5 years experience in development. I am professional in these fields: PHP Development with Responsive Design HTML, CSS, Javascript, Jquery, MySQL, MySQ More

$500 USD in 7 days
(3 Reviews)
2.9
csetanmayjain

We are a team of professional developer's having 3+ experience. We also work on similar Idea. Can help you to achieve within timeframe with quality of work.

$722 USD in 20 days
(1 Review)
0.0
gautamkumar29082

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$500 USD in 7 days
(0 Reviews)
0.0
viaskumar2020

Dear Sir, We've been developing VoIP applications last 12 years. We have extensive experience with Asterisk, FreeSWITCH,, Voip Dialers, Google TTS, Amazon polly, RASA, dialogflow, VICIdial, Twilio API, freePBX, Ringce More

$20000 USD in 90 days
(0 Reviews)
0.0
shefalibsoni

Dear Client. It sounds you need a mobile developing expert. you want to develop an for real-time call transribe in call center. I have read your description very carefully and I am sure that you can complete your proje More

$550 USD in 7 days
(0 Reviews)
0.0
nalliancetech

Narinder Alliance Technologies LLC An IT Consulting and Software Development company. We have a team expert in Web Designing, Application Development and Databases. We have worked on various projects across various in More

$750 USD in 60 days
(0 Reviews)
0.0