Completed

Atlassian Jira Workflow expert

We are looking for an experienced builder of Incident Management workflows in Jira Service Management Atlassian Cloud environment, to set up a service desk. Including logging of tickets through a portal and email, SLA tracking, and Jira to Slack integration.

Incident Management Workflow:

We would like to leverage out of box Jira Service Desk for the implementation of our support desk and incident response.

We would like to have the Jira board built, and the workflows developed.

Key functionality required are:

Logging and escalating incidents into a Jira board

Tracking process time and send update info to Slack

For reference: We have an Incident Management Policy and process flow, along with an example incident ticket template, and incident notification templates.

Thanks

Skills: Atlassian Jira

See more: looking link builder, based company looking experienced qualified call center provider, looking experienced myspace layout designers, looking experienced graphic design, looking experienced translators video games, looking experienced webmaster, looking experienced posters refundable fee paid, looking experienced programer wow, looking experienced writers, looking backlink builder, looking experienced joomla developer good feedbacks cleaning website, looking experienced sales letter writers, small company looking experienced professional web developper team, looking experienced typo3 developer, looking experienced iphone app developer video rec

About the Employer:
( 4 reviews ) Moseley, United States

Project ID: #31592179

Awarded to:

rjhawar59

Hi there, I am working as a jira admin from last 4 yrs and I am well versed with JSD implementation. Let's talk to discuss your needs in details. Regard, RJ

$400 CAD / hour
(12 Reviews)
3.6

8 freelancers are bidding on average $105/hour for this job

jawadh

Hello, I am BS(CS) and an expert atlassian engineer having 5+ years experience working in banking,financial,IT and engineering sectors implementing atlassian softwares including JIRA,Trello,Confluence,JIRA Service De More

$100 CAD / hour
(2 Reviews)
3.7
ashutyagi007

Dear Client, I am an Atlassian Certified Jira Professional, and l believe I can help you out with your workflow requirements. I have trained/helped multiple clients on Jira service desk . I have configured advanced Wo More

$50 CAD / hour
(5 Reviews)
2.5
Richardb953

Hello, I am certified JIRA administrator, I have many years skills with Atlassian Server and I also JIRA Cloud last year. I can set up OOB jira settings in JIRA SD as well. I am also jira server developer, I made some More

$50 CAD / hour
(2 Reviews)
1.8
carlosmadrizmora

Hi. Worlkflows, trigers, free native jira automations, slack integrations I have a lot experience. I can show you several examples.

$50 CAD / hour
(0 Reviews)
0.0
nomi34

Hello, I am CERTIFIED SCRUM MASTER and CERTIFIED AGILE COACH IN JIRA. I have Masters in Project Management and Bachelors in Software Engineering. I have both managerial and technical knowledge. I have been working in J More

$50 CAD / hour
(0 Reviews)
0.0
danielgherla1

2 years experience with Jira in workflows , adding them in chatbot, improving your project with new ideas for a better process flow .

$90 CAD / hour
(0 Reviews)
0.0
robinbravo4

Hello, I am Anoop Tripathi a working professional with more than 9 years of experience. I have hands on experience in developing Jira and Jira service management. I have experience in setting up Jira, Jira Service Ma More

$50 CAD / hour
(0 Reviews)
0.0