
Closed
Posted
Paid on delivery
I need a working MVP ERP platform that allows organisations to manage sales quotations, installation requests, service complaints, engineer assignments, and preventive maintenance operations from one centralised system. The system should be built as a multi-tenant SaaS platform, where each company can access its own environment through a dedicated subdomain. Example: [login to view URL] [login to view URL] [login to view URL] Each tenant must have isolated users and data, while the platform owner manages tenants centrally. The system should have a modern and minimal UI, clean dashboards, and be mobile-friendly so both administrators and field engineers can use it easily. A mobile app for engineers will allow field teams to receive requests, update complaint status, and submit service reports directly from customer locations. Core Flow 1. Sales users create customer quotations and sales orders. 2. Once orders are confirmed, the system automatically generates installation requests. 3. Service backend assigns engineers to installation or service requests. 4. Engineers handle installations or complaints using the mobile application. 5. Engineers update service status and submit call closure reports. 6. Managers review service closure and track reports and PM schedules. These workflows follow the sales → installation → service → reporting lifecycle. Technology Preference Implementation should use modern scalable technologies, such as: Backend • Laravel / Node.js / NestJS / Django Frontend • React / [login to view URL] / Vue Mobile Apps • Flutter or React Native (single codebase preferred) Database • PostgreSQL or MySQL Infrastructure • Cloud hosting (AWS / DigitalOcean / similar) • Docker-based deployment preferred Project Scope (Phase-1 MVP) Sales Module • Create and manage sales quotations • Update quotation status (Under Process / Order Received / Order Lost) • View quotation history • Generate quotation PDF • Customer database management The system should allow adding products, quantity, price, tax, and automatically calculate totals. Installation Requests Once an order is confirmed: • Generate installation request automatically • View installation request history • Track installation status • Assign installation to service team Installation requests should include customer details, product information, and warranty details. Service Backend Service team should be able to: • View all installation requests • Approve or reject service requests • Assign engineers to installations • Track service progress Managers should have a centralized service backend dashboard. Complaint Management Customers or service team can log complaints using: • Product serial number • Order number • Customer name Features: • Log new service complaint • Assign complaint to engineer • Reassign complaints • Track complaint status Complaint types may include: • Breakdown • Preventive maintenance • Reinstallation • Other service calls Engineer Mobile Application Engineers should be able to use a mobile app to: • Login securely • View assigned installations or complaints • Update service status • Submit service reports • Capture service details during visits Engineers should also be able to submit call closure information after completing work. Preventive Maintenance (PM Schedule) The system should support: • PM schedule management • Download PM schedule reports • Track planned maintenance visits PM calendars should be generated based on installation data and service commitments. Reports Admin users should be able to download reports such as: • Sales reports • Installation reports • Complaint history • Engineer call reports • Response time / TAT reports Reports should allow filtering by: • Date range • Product serial number • Customer • Service category User Roles High-level roles for the system: • Super Admin – manages tenants and platform configuration • Sales Users – manage quotations and customer orders • Service Team / Managers – assign engineers and monitor service requests • Engineers – manage installations and service calls through mobile app SaaS Tenant Billing & Payment Gateway Since this is a multi-tenant SaaS platform, tenants should be able to subscribe and pay for using the system. Required functionality: • Tenant subscription plans (Basic / Standard / Enterprise – flexible structure) • Payment gateway integration for subscription billing • Automatic tenant activation after successful payment • Subscription renewal reminders • Tenant suspension if subscription expires Payment Gateway Preferred: • Razorpay or • Stripe Features required: • Secure subscription payments • Invoice generation for tenants • Payment status tracking • Webhook-based subscription updates Deliverables • Fully functional multi-tenant ERP web platform • Mobile application for engineers • Backend API system • Database schema and architecture • Deployment on my cloud server with SSL • Basic documentation and environment setup • One short hand-off session explaining system usage Goal The goal is to launch a working MVP customer support and service management ERP platform that connects sales, installation, service operations, and field engineers in one system. If you already have ERP or SaaS boilerplates that can accelerate development while maintaining quality, that is welcome. My priority is fast MVP delivery with a scalable architecture so the system can grow into a full production platform.
Project ID: 40292868
48 proposals
Remote project
Active 2 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
48 freelancers are bidding on average ₹28,855 INR for this job

As a seasoned mobile app developer, with a specific proficiency in the scalable contributions and acumen of Flutter (both employing a single codebase), I am highly qualified to develop the mobile application for your contract especially tailored for your customers’ locales. I have extensive experience with Python/Django APIs which allows me to efficiently handle crucial features such as authentication, real-time updates, notifications, and role-based access. My approach to designing mobile apps always considers essential user-flow at the fore - ensuring functionality and navigability are robust throughout the entire lifecycle of the app. With my broad background in Backend Development, Frontend Development, HTML centralizing around Web Development and Mobile App Development, I make an ideal choice that brings all the necessary skills set for your Multi-Tenant Customer Support & Service Management ERP project. Consider this pitch an invitation to maximize your project's potential by working together!
₹85,000 INR in 70 days
8.9
8.9

Hi there, I’ve reviewed your PHP project requirements and would be glad to help. With 5+ years of experience in PHP and backend development, I specialize in creating secure, scalable, and high-performing web applications using modern frameworks like Laravel and CodeIgniter. I’ll begin with a clear development plan, share regular progress updates, and ensure the final product is well-tested and optimized for performance and security. Let’s connect to discuss your project goals — I’m ready to get started! Best, Bhargav PHP Developer | Laravel & Backend Expert
₹25,000 INR in 7 days
7.1
7.1

Hi, I can build your multi-tenant SaaS ERP MVP with subdomain-based tenant isolation, sales → installation → service workflow, and a Flutter engineer app, using React + Node/NestJS with PostgreSQL and Docker deployment for scalability. This will include quotation management, complaint tracking, engineer assignments, PM schedules, and Razorpay/Stripe subscription billing, delivered as a clean, mobile-friendly platform ready to scale. Lets discuss on chat. Regards Abhishek
₹25,000 INR in 7 days
5.8
5.8

Hello, I can build your multi-tenant SaaS ERP MVP that manages the full sales → installation → service → reporting lifecycle in a scalable and mobile-friendly system. I recommend Laravel + MySQL for the backend, React/Vue for the web dashboard, and React Native for the engineer mobile app. This stack works well for multi-tenant SaaS platforms, allowing each company to operate securely through its own subdomain with fully isolated data. For the Phase-1 MVP, I will implement: • Multi-tenant architecture with centralized Super Admin management • Sales module with quotations, order tracking, PDF generation, and customer database • Automatic installation request creation once orders are confirmed • Service backend dashboard to assign engineers and track requests • Complaint management with service categories and status tracking • Engineer mobile app for task updates and service reports • Preventive maintenance scheduling based on installation data • Reports dashboard with filters for date, product, customer, and service type For SaaS billing, I will integrate Razorpay or Stripe subscriptions with tenant activation, invoices, renewal reminders, and webhook updates. Deliverables include the ERP web platform, engineer mobile app, API system, deployment on your cloud server with SSL, and documentation with a handover session. Best regards.
₹24,000 INR in 7 days
4.8
4.8

Hello there , Good evening! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in User Interface / IA, eCommerce, PHP, Website Design, Frontend Development, Backend Development, Mobile App Development, HTML and Web Development. For more information about me, please refer to my portfolios. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. Thanks for giving opportunity
₹27,750 INR in 4 days
4.6
4.6

I have reviewed your project requirements and I’m confident that I can deliver this project with high quality and within the required timeline. I have experience working on similar projects and always focus on delivering professional, scalable, and result-oriented solutions. I ensure clear communication, timely updates, and complete client satisfaction. Here’s what you can expect from me: ✔ High-quality work ✔ On-time delivery ✔ Clear communication ✔ Post-project support if needed I would be happy to discuss your project in detail and start working as soon as possible. Looking forward to working with you.
₹25,000 INR in 7 days
4.3
4.3

Hello, I am excited about the opportunity to develop your Multi-Tenant Customer Support & Service Management ERP. - I have extensive experience building ERP solutions, focusing on sales quotations and installation management. - My plan includes: 1. Requirement gathering 2. Design & prototyping 3. Development using React for web and Flutter for mobile 4. Testing & deployment - I propose a timeline of 8-10 weeks with regular updates via your preferred communication channel. Choose me for my dedication to quality and timely delivery. What specific features do you envision for the MVP? Do you have a preferred tech stack in mind? Regards, Bharti M.
₹35,000 INR in 7 days
4.2
4.2

Hello, With over 5 years of experience in Backend and Frontend Development, I am excited to offer my comprehensive skills in designing a multi-tenant Customer Support & Service Management ERP just as you described. My proficiency in Laravel, React, Flutter, and Docker is an ideal match for your technology preferences. Being well-versed in PostgreSQL and AWS only further enhances my suitability for this project. Throughout my career, I have consistently demonstrated prowess in creating scalable, efficient systems just like the MVP ERP platform you're envisioning. Whether it's streamlining sales processes, handling complex workflows, or ensuring clean dashboards, I always focus on delivering user-friendly solutions that align with the business needs. Moreover, my understanding of e-commerce, combined with my digital marketing expertise, brings added value to this project. I am ready to not only create an exceptional platform but also ensure it resonates with your target audience and optimizes conversions. By selecting me for this mission-critical endeavour, you pick a partner fully devoted to driving your business into new heights of productivity and efficiency. Thanks, Arshiya
₹25,000 INR in 7 days
3.9
3.9

Hello, I am interested in your project, Multi-Tenant Customer Support & Service Management project. I've successfully completed projects involving PHP, Website Design, Mobile App Development before. Happy to discuss the details whenever works for you.
₹12,500 INR in 7 days
4.4
4.4

Hello, I see you need a multi-tenant ERP platform that integrates sales quotations, installation requests, service complaints, and engineer assignments with a mobile app for field engineers. Your focus on a scalable SaaS solution with isolated tenant environments and a clean, mobile-friendly UI is clear and well thought out. Your requirement for a Laravel or Node.js backend paired with React or Vue on the frontend, plus a Flutter or React Native mobile app, fits perfectly with building a modern, maintainable MVP. The inclusion of automated workflows from sales to service, along with multi-role access and subscription billing via Razorpay or Stripe, shows you want a comprehensive yet efficient system. I’ve built multi-tenant SaaS platforms using Laravel with React frontends and Flutter mobile apps, delivering isolated tenant data and seamless user role management. I developed automated service workflows, integrated payment gateways, and deployed on AWS using Docker, ensuring fast delivery without compromising scalability. This experience aligns directly with your entire ERP flow and subscription model. I can deliver the MVP with all core modules and mobile app within 10 weeks, including deployment and a hand-off session. Let’s discuss the finer details so I can start building a solution tailored to your exact needs.
₹13,750 INR in 7 days
3.2
3.2

As an experienced full-stack developer, I am confident in my abilities to create the multi-tenant customer support and service management ERP platform you need. Having already built scalable platforms using Laravel, Node.js, React, and other modern frameworks you've mentioned, I know how to create a clean code base with optimal performance that scales. Moreover, my skillset extends beyond just developing the UI and database functionalities. I have a knack for workflow automation using tools like n8n and integrating AI-driven solutions. By implementing this technology, I can help streamline your sales and service procedures significantly - reducing manual work for your employees and ensuring better response times for your clients. I'm also well-versed in mobile app development using Flutter and React Native which would be pivotal for your engineers to access their assignments and submit real-time reports on the go efficiently. With my strong background in both back-end (Node.js) and front-end (React.js), I assure you that I will construct a robust yet minimalistic user-interface with an intuitive user experience for better productivity at every level of the project life-cycle.
₹28,000 INR in 14 days
2.0
2.0

Hello! As per your project description, you are looking to build a multi-tenant SaaS ERP platform that manages the full workflow from sales quotations to installation requests, service complaints, engineer assignments, and preventive maintenance in one centralized system. My approach will be to design a scalable multi-tenant architecture where each company operates on its own subdomain with completely isolated data while the platform owner manages tenants centrally. The system will include modules for sales quotations, automatic installation request generation after order confirmation, complaint management, engineer assignment, PM scheduling, and detailed reporting dashboards. Engineers will also have a mobile application where they can securely log in, view assigned installations or complaints, update service status, and submit call closure reports directly from the field. The platform will feature a clean, mobile-friendly UI with role-based access for Super Admin, Sales Users, Service Managers, and Engineers. Additionally, I will integrate SaaS subscription billing with Razorpay or Stripe, enabling tenant registration, plan management, automated activation after payment, invoice generation, and webhook-based subscription updates Best regards, Sudhi Ranjan P
₹25,000 INR in 7 days
0.6
0.6

Hello There!!! ⭐⭐⭐⭐(Multi Tenant Customer Support and Service Management ERP Platform)⭐⭐⭐⭐ As per your project post you need a multi tenant SaaS ERP system that manages the complete workflow from sales quotation to installation, service handling, engineer assignment, and reporting within one centralized platform. I understand the goal is to launch a scalable MVP where each company accesses its own secure environment through subdomains while the platform owner manages tenants and subscriptions. Key project points • Multi tenant architecture with company specific subdomains • Sales module for quotations, orders, and customer management • Automatic installation request generation after order confirmation • Service backend for complaint management and engineer assignment • Preventive maintenance scheduling and reporting dashboards • Subscription billing with Razorpay or Stripe integration Execution Plan The system will be built using a scalable backend such as Laravel or Node.js with PostgreSQL or MySQL. The dashboard interface can be developed using React or Vue for a clean and responsive experience. The engineer mobile application can be built using React Native or Flutter so a single codebase supports both Android and iOS. I have 7+ years of experience in web and mobile application development and have done similar work in past please open the chat window so I can share with you. Warm Regards, Pratiksha Gupta
₹75,000 INR in 25 days
0.2
0.2

Hi there! I'm excited about the opportunity to develop a multi-tenant customer support and service management ERP platform for you. I understand the importance of having a modern and minimal UI, clean dashboards, and mobile-friendly features for easy access by administrators and field engineers. In a similar project, I developed a multi-tenant SaaS platform for a client that required isolated users and data for each tenant, which aligns well with your project requirements. To ensure the success of this project, could you provide more details on how you envision the user roles and permissions to be managed within the system? Additionally, do you have any specific preferences for the technology stack to be used for the backend and frontend development? Looking forward to the opportunity to collaborate on this project. Thanks, Tejbir Bhatia
₹25,000 INR in 7 days
0.0
0.0

Drawing on over a decade of experience in the IT industry, Swadeshi Technologies is well-positioned to deliver on the vision of the Multi-Tenant Customer Support & Service Management ERP. Our team understands the criticality of managing complex processes across different stages with multiple stakeholders, which fittingly aligns with the core flows of your project. We are adept at developing robust and scalable Saas applications like what you have described. Having created numerous ERP systems across sectors, including installation and service connectables, our team understands customer behaviour and operational complexities involved. This positions us uniquely to anticipate and create solutions for effective complaint management, preventive maintenance scheduling among other requirements you've outlined. In sum, our 1000+ successful projects speak loud of our capability in spearheading and executing projects at scale. At Swadeshi Technologies, we don't abruptly cease caliber post-deployment. We stand by our clients through after-launch assistance consisting of ppt documentation videos, training exercises etc for smooth handover and continued-comfort use their new platforms. All considered, we guarantee a reliable solution that will radically enhance your organization's planning, execution,and customer support potential. Choose Swadeshi Technologies - we'll deliver!
₹12,500 INR in 7 days
0.0
0.0

Hello , We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Job Skills. Lets connect in chat so that We discuss further. Warm regards, HanzlaMernDev
₹26,250 INR in 3 days
0.0
0.0

Hello there, I am Syed Hassan Hashmi, a Full-Stack Developer with 4 years of experience in PHP, Website Design, eCommerce, HTML, Web Development, Backend Development, and Frontend Development. I have thoroughly reviewed the requirements for the Multi-Tenant Customer Support & Service Management ERP project and am excited to provide a tailored solution. To address your needs, I will develop a robust multi-tenant SaaS platform using modern technologies like Laravel (for backend) and React (for frontend), ensuring seamless user experience and efficient data management. The system will include features for sales management, installation requests, service backend, complaint management, engineer mobile app, preventive maintenance scheduling, reports generation, and user role management. With my background in creating scalable web applications and custom software solutions, I will deliver a fully functional ERP platform that connects sales, installations, service operations, and field engineers seamlessly. My expertise in building e-commerce platforms, automation systems, and educational tools aligns perfectly with your project requirements. Let's discuss how I can bring your vision to life. I'm looking forward to connecting in the chat for further collaboration. Best regards, Syed Hassan Hashmi
₹25,000 INR in 7 days
0.0
0.0

We have read and understood your project requirement and have strong expertise in developing ERP systems, multi-tenant SaaS platforms, CRM, service management systems, and mobile apps for field engineers. Your requirement for a multi-tenant ERP platform to manage quotations, installations, complaints, engineer assignments, and preventive maintenance aligns well with systems we have previously developed. We can build a scalable SaaS platform with subdomain-based tenants, role-based dashboards, mobile-friendly UI, and a Flutter mobile app for engineers to manage installations and service requests. We have a few questions related to your requirement: Do you prefer single database or separate database per tenant? Should engineers be able to upload photos in service reports? Do you require GPS tracking for engineer visits? Will customers also have a portal to log complaints? Should subscription plans support monthly/yearly billing? Do you already have UI designs? Similar Application Features • Multi-tenant SaaS architecture • Sales quotation & order management • Installation & complaint tracking • Engineer assignment & PM scheduling • Mobile app for field engineers • Reports & dashboards • Stripe / Razorpay billing Please suggest your availability for a meeting to demo our similar reference application and discuss your project in detail.
₹25,000 INR in 7 days
0.0
0.0

Good day I trust you are well. Your goal to streamline sales, installation, and service operations via a scalable, multi-tenant SaaS ERP platform with a mobile app for engineers is clear. I propose building it with a Laravel backend and React frontend for modern, maintainable code. Using PostgreSQL ensures reliable data isolation per tenant, while Docker enables smooth cloud deployment on AWS. The automated workflow from order to closure with Razorpay integration matches your core flow and subscription needs. Tell me more about your project so I can help make it a success. Regards, Marissa
₹38,000 INR in 30 days
0.0
0.0

Hi, I specialize in React Native and your Multi Tenant Customer Support project caught my attention — this is exactly the work I do best. 25 years of JavaScript and full-stack experience. I've shipped similar systems cleanly and on schedule, and I use AI tooling to move 2–3x faster without cutting corners on quality. My approach: understand the spec fully, agree on milestones, deliver working code with tests, iterate fast. Rate: $59/hr. Available immediately. Can show progress within 48 hours of kickoff. Happy to jump on a quick call to confirm fit. Best, Nicholas
₹24,436 INR in 14 days
0.0
0.0

Nalchha, India
Member since Feb 27, 2026
$30-250 USD
$5000-10000 USD
$750-1500 USD
₹750-1250 INR / hour
$30-250 USD
$30-250 USD
$10-30 USD
₹750-1250 INR / hour
$30-250 AUD
₹12500-37500 INR
₹400-750 INR / hour
$2-8 USD / hour
$30-250 USD
₹12500-37500 INR
₹400000-500000 INR
$30-250 USD
₹1500-12500 INR
₹12500-37500 INR
$10-30 USD
$5000-10000 USD