Support Lead in the Account relationship and Clinic Operations with multiple Providers and/or Local Health Departments (LHD) for Vaccine Clinics on My Turn (California Vaccine Administration).
Role consists of working with the Provider/LHD (client), establishing initial setup of clinic availability and schedule, user management, and notification preferences to residents. After initial setup, you will work with your lead and other analysts, to maintain the clinic schedules, support the client as they become self-enabled, troubleshoot issues, and help maintain the relationship with 1 to 20 clients.
· Strong communication skills (both written and verbal)
· Ability to maintain a trusted relationship with client
· Customer Service oriented mindset
· Familiarity with Health or Public Service clients
· Familiarity with Salesforce, EMR, EHR Case Management systems a plus
· Basic understanding of metrics and reporting (excel, SQL)
3 freelancers are bidding on average ₹29167 for this job
Working as a Sales Operation Business Analyst in HealthCare domain. My roles and responsibilities are to calls with clients globally and understand their requirements