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Creating operating model for customer success team in shared services

i like to create operating model for customer success team in a shared services, i already started it with presentation as attach. now i need help to start it up to put together the responsibility and the relationship between the CST , call center and the services ( HR, procurement, finance, fecality management and IT). i want to deep down in to the operation end to end and who will do what and put RACI matrix.

Skills: Business Analysis, Research Writing, Business Plans

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About the Employer:
( 0 reviews ) Abu Dhabi, United Arab Emirates

Project ID: #23933751

14 freelancers are bidding on average $264 for this job

SwellAccounting

Dear Employer, Highly advanced Finance and Excel modeling skills, coupled with my forte in building complex forecast models enable me to perform investment bank-grade analysis, leading to professionally prepared financ More

$620 USD in 7 days
(137 Reviews)
7.4
swift555

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(149 Reviews)
6.8
kabbylinks

As a financial analyst with a BS in finance and 12 years of diverse-industry experience, I excel at managing complex FP&A initiatives for publicly held companies and global, multimillion-dollar operations. Valued as a More

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(31 Reviews)
5.7
shub09

Greetings, It is interesting to see the efforts you are putting in for Customer Delight. However, in my opinion, you should start from the Customer Problems first like "It takes 5 days for on-boarding while the compet More

$250 USD in 5 days
(1 Review)
4.4
creativesource2

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(5 Reviews)
3.2
writerleaf

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PHDNETWORK

NO MILESTONES REQUIRED FOR ESTABLISHED EMPLOYERS (AT LEAST 3 PROJECTS COMPLETED ON FREELANCER WITH POSITIVE REVIEWS). WE'LL SEND A SAMPLE OF THE WORK FOR YOUR REVIEW BEFORE REQUIRING PAYMENT. Hello Mariam A. My name More

$250 USD in 7 days
(3 Reviews)
3.1
an1566706

hi i read the discription of your project ........Creating operating model for customer success team in shared services ......and am so excited to work on it we are full group consist of qualification designer & dev More

$150 USD in 7 days
(1 Review)
2.6
Rahulyoungchap

Dear sir I can help you and let me what exactly needs to be completed I will surely can complete your tasks Best regards Rc

$111 USD in 10 days
(3 Reviews)
0.2
Dimah044

Trust me to do your job Relevant Skills and Experience Business initiative, public relation Chanel of business communication.

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(0 Reviews)
0.0
Woeister

Dear Hiring Manager, I believe I will be suitable for this project as I have 20 years of technology and business process transformation experience in various industries with projects ranging from complex Global Regula More

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0.0
DanWallace1

Hi, I am a customer centric operational process designer who understands that for a process to be efficient it ought to be simple. I'd be interested to chat to you about the work you've done so far, what your next ob More

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(0 Reviews)
0.0
Anuraj11

I am Lean Six Sigma certified Business Optimization professional who actively works on business projects, process improvement and business alignment projects. I have 10+ years of experience in Call Centre - Customer Se More

$250 USD in 10 days
(0 Reviews)
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KostiaKornienko

Hi, there. I see, that you have a problem with "how put together all process, responsibilities from different services and relationships with all services". I can help you, because I'm Business Analyst from Eastern More

$200 USD in 7 days
(0 Reviews)
0.0