I talked to incoming calls all day long at my job. On each call I take notes in a note book, when people call back I have to look through several pages of notes to find their information. I want a feature to add to my windows mail or Microsoft outlook that I can enter someone's name, interest, state,number, email, and notes. Then when they call back I can just type their name, number, or email in to access their saved information. I also want to be able to email more than one saved entry , just in case I'm running a sale in their area.