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Remote Support for Flash Media Live Encoder and TV Capture

Hello,

I need a remote support session to resolve my problem:

My FMLE 3.1/3.2 crash on W7 x64 system when I click Video Capture device settings. But if audio checkbox unchecked (audio disabled) it work fine (without audio).

FMLE 3.0 work fine with audio.

Error:

===

Microsoft Visual С + + Runtime Library

Assertion failed!

Program:...

File: .\[url removed, login to view]

Line: 535

Expression: SUCCEEDED(hr)

For information on how your program can cause an assertion

failure, see the Visual С + + documentation on asserts

(Press Retry to debug the application - JIT must be enabled)

===

see the image: [url removed, login to view]

Logs:

=================================================================

File: C:\Program Files (x64)\Adobe\Flash Media Live Encoder 3.2\[url removed, login to view]

Description: Adobe® Flash® Media Live Encoder

Copyright: © 2009 - 10 Adobe Systems Incorporated. All Rights Reserved. Adobe, the Adobe logo, and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners. <AdobeIP#0000716>

Version: [url removed, login to view]

=================================================================

Encoding log

Wed Nov 09 2011 18:56:50 : Selected video input device: 713x BDA Analog Capture

Wed Nov 09 2011 18:56:50 : Selected audio input device: Micrófono (Realtek High Definit

Wed Nov 09 2011 18:57:03 : Selected audio input device: 713x BDA Analog Capture

Wed Nov 09 2011 18:57:04 : Audio source does not support the selected sample rate and/or channels. Re-sampling the audio to desired setting.

Wed Nov 09 2011 18:57:04 : The selected audio device "713x BDA Analog Capture" doesn't allow setting volume intensity. Disabling the volume slider control.

Wed Nov 09 2011 19:13:05 : Selected video input device: 713x BDA Analog Capture

Wed Nov 09 2011 19:18:30 : Audio source does not support the selected sample rate and/or channels. Re-sampling the audio to desired setting.

Wed Nov 09 2011 19:18:30 : The selected audio device "713x BDA Analog Capture" doesn't allow setting volume intensity. Disabling the volume slider control.

Wed Nov 09 2011 19:18:36 : Selected video input device: 713x BDA Analog Capture

Wed Nov 09 2011 19:18:38 : Audio source does not support the selected sample rate and/or channels. Re-sampling the audio to desired setting.

Wed Nov 09 2011 19:21:40 : Selected audio input device: 713x BDA Analog Capture

Wed Nov 09 2011 19:22:45 : Audio source does not support the selected sample rate and/or channels. Re-sampling the audio to desired setting.

Wed Nov 09 2011 19:22:45 : The selected audio device "713x BDA Analog Capture" doesn't allow setting volume intensity. Disabling the volume slider control.

More details:

Windows 7 Ultimate 64 bits SP1

Card TV Capture: [url removed, login to view]

Please, if you need more information tell me.

*** The payment will be made once the problem this solved **before NO**

Skills: C Programming, System Admin, Technical Support, Windows Desktop

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