Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.
7 freelancers are bidding on average $18/hour for this job
Hi, I am Charmaine from the Philippines. I worked as a Customer Service Representative and an English teacher by profession. I am well trained to answer calls and solve customer inquiries.